Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Lisa Rattray

Auchinleck,East Ayrshire

Summary

I worked with the NHS for 8 years as a senior health care support worker. providing patient centred care offering a strong foundation in empathy, communication, and organisational skills. Knowledgeable about providing support and care to individuals, ensuring their well-being and comfort. Ready to use and develop skills in compassion, patience, and teamwork in a support worker role.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

community care officer

East Ayrshire Council
Cumnock, East Ayrshire
2025.11 - Current

Supported clients with personal care and daily living activities.

I have experience operating hoists and wheelchairs aiding in safe transfers of patients.

Within my role I work to maintain clean living spaces, contributing to a healthy environment.

This in turn helps to provide a safe environment for the person I care for to live an independent life.

Safeguarded elderly residents under care, meeting individual health and wellbeing needs.

Built trustful relationships through consistent reliability and professionalism.

Ensured safety for patients by administering prescribed medication regularly.

Senior health care support worker

NHS Ayrshire and Arran
Ayr, East Ayrshire
2018.10 - 2025.11

Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.

Assisted individuals with daily activities, fostering independence and promoting self-belief.

Collaborated effectively with healthcare professionals to provide comprehensive care for patients.

Worked closely with multidisciplinary team to deliver holistic care.

Practised infection control standards to maintain patient health and safety.

Communicated sensitively with patients whilst respecting privacy and dignity at all times.

Delivered meals and refreshments promptly, supporting hydration and nutritional needs of patients.

Organised meals according to individual dietary requirements, promoting good nutrition.

Attended mandatory training courses regularly to enhance skills and ensure compliance with care standards.

Education

HNC - Care and administrative practice

Ayrshire college
East Ayrshire
2016.08 - 2017.07

NC - Health and social care

Ayrshire College
East Ayrshire
2015.08 - 2016.07

Skills

  • Dementia care
  • Mobility assistance
  • Medication Administration
  • Infection control measures
  • Nutrition planning
  • Palliative care understanding
  • Basic Life Support
  • Record-keeping
  • Data privacy regulations
  • Efficient time management
  • Time-management
  • Holistic care approach
  • Compassionate attitude
  • Disability awareness
  • Positive reinforcement
  • Self-awareness
  • Active listening

Affiliations

  • I love spending time with my family and friends and walking out in the country with my dog. Reading and learning new things th

Certification

I have my full UK Driving License.

Timeline

community care officer

East Ayrshire Council
2025.11 - Current

Senior health care support worker

NHS Ayrshire and Arran
2018.10 - 2025.11

HNC - Care and administrative practice

Ayrshire college
2016.08 - 2017.07

NC - Health and social care

Ayrshire College
2015.08 - 2016.07
Lisa Rattray