Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lisa Mudway

Coleford,Gloucestershire

Summary

Dedicated professional with extensive expertise in therapeutic support and safeguarding procedures, complemented by a strong understanding of family dynamics and child protection. Proven ability to provide emotional support and resilience building, while maintaining professional boundaries and navigating community resources effectively. Skilled in case management, conducting home visits, and facilitating parenting programmes, with a focus on trauma-informed care principles. Committed to enhancing family welfare through comprehensive assessments and substance abuse identification, aiming to contribute positively to community well-being.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Work history

Family support worker

Gloucestershire Gateway Trust
Cinderford, Gloucestershire
2025.04 - Current

Please refer to Barnardo's job role. The role is the same, however we toupeed from Barnardo's to Gloucestershire Gateway Trust in April 2025.

Family support worker

Barnardo's
Cinderford, Gloucestershire
2020.11 - 2025.04
  • Assessed needs of families for better provision through home visits, meetings and creating my assessments
  • Maintained detailed case notes, aiding in decision making processes.
  • Mentored parents in managing challenging behaviours; fostered positive changes.
  • Dealt with crisis situations calmly, ensuring safety of all involved parties.
  • Offered advice on budget management, reducing financial stress in households and referring on to services who can continue this support.
  • Collaborated with multidisciplinary teams for effective care planning.
  • Established trust with parents and children, some of whom who have lost trust in professionals, to enhance communication.
  • Developed personalised assessments with family, education and Early help input.
  • Provided emotional support for improved family dynamics.
  • Promoted healthy relationships amongst family members through mediation, education and ACES work
  • Coordinated community resources for comprehensive family support.
  • Conducts home visits, ensuring a safe environment for children.
  • Advocated on behalf of families in differing situations including Child protection meetings, conferences, TAF and CIN meetings
  • Delivered training workshops to parents Including Solihull, Five to thrive and Webster Stratton, to enhance understanding of child development stages.
  • Delivered training workshops to parents to support them to understand their barriers and trauma responses. Including Rockpool Recovery toolkit and You and me mum.
  • Liaised closely with social services to safeguard at-risk children, including direct work alongside, step down work and attending transfer meetings to share concerns
  • Uses appropriate screen told such as Quality of care Toolkit to ensure Level 4 indicators were present and shared these with family and professionals.
  • Streamlined referral process to speed up access to necessary services.
  • Worked closely with schools and inclusion team ; improved child attendance rates.
  • Improved children's behaviour by implementing structure and routine.
  • Assisted families in navigating the welfare system; secured appropriate benefits.
  • Supported and advised parents regarding various issues and signposted additional services.
  • Engaged with children and families using creative strategies and professional approach.
  • Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.
  • Maintained accurate chronological records of work with families using EHM software.
  • Managed complex caseload of vulnerable families through strategic prioritisation.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
  • Provided written and electronic reports of conducted work adhering to policies and procedures.
  • Developed integral relations with families and external agencies for holistic service delivery.
  • Coordinated structured and intensive support through interventions.
  • Evaluated needs through common assessment framework, prescribed screening tools and models of engagement.
  • Listened to Family's current struggles to signpost relevant support.
  • Offered practical daily living advice, including financial planning, housing support and parenting support.
  • Liaised with external and internal professionals to provide holistic support..
  • Supported parents with rehabilitation and socialisation in community settings.

Nursery assistant/ head of department

Greenwood Nursery
Coalway, GLOUCESTERSHIRE
2015.01 - 2018.12
  • Acted as Safeguarding Lead for Children and parents
  • Fostered warm relationships with parents
  • Attended relevant meetings including Child in Need and Child protections, advocating for the child
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient support and handled challenging situations with ease.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Supported transition from nursery to primary school by introducing structured learning routines.
  • Monitored children's behaviour patterns, identifying potential developmental issues early on.
  • Created vibrant learning spaces, stimulating curiosity and interest in learning.
  • Developed communication skills in children, encouraging positive interactions amongst peers.
  • Supported emotional wellbeing by creating a nurturing and inclusive environment in the nursery.
  • Organised seasonal celebrations that reflected diverse cultures and traditions enhancing cultural understanding among pupils.
  • Liaised with healthcare professionals for routine medical check-ups reinforcing health monitoring at an early age.
  • Worked closely with parents to share progress reports and address concerns, fostering strong home-nursery links.
  • Participated in staff training programmes keeping up-to-date with latest teaching methodologies.
  • Ensured child safety with diligent supervision during playtime.
  • Assisted children with daily routines to foster independence.
  • Enabled more efficient learning, using active learning strategies to refocus children's attention.
  • Created caring bonds with children for comfort and safety within nursery.
  • Practiced child protection and health and safety measures to comply with guidelines.
  • Engaged with both children and caregivers to nurture ongoing trusting rapport.

Nursery assistant/ Head of room

Nutkin Nursery
Lydney, Gloucestershire
2001.09 - 2014.11
  • Ensured quality childcare by following safety regulations strictly.
  • Ensured that myself and others with my team adhered to policies and procedures at all times
  • Provided mentoring to new staff and students. Advanced to becoming senior mentor to all new staff and students.
  • Facilitated OFSTED inspection independently
  • Facilitated staff meetings, leading to improved collaboration between management and staff.
  • Supported transitions from nursery into school/ different settings through meetings, discussions and completing transition documentation.
  • Provided timely feedback on each child's progress during parents evenings, improving transparency and trust.
  • Provided care for children, ensuring their well-being at all times.
  • Prepared age-appropriate teaching materials aiding effective lesson delivery.
  • Observed children's behaviours, providing important insights into their development stages.
  • Fostered positive relationships with parents for better understanding of child's needs.
  • Collaborated with other nursery staffs to ensure efficient day-to-day operations.
  • Supported special needs children individually enhancing inclusivity within the setting.
  • Facilitated outdoor activities, promoting physical health among youngsters.
  • Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
  • Enhanced children's social skills through organising group activities.
  • Promoted a safe and stimulating environment by managing nursery resources effectively.
  • Created caring bonds with children for comfort and safety within nursery.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Practiced child protection and health and safety measures to comply with guidelines.

Education

Diploma of Higher Education - Higher professional diploma in Early years

PATA
Gloucestershire
2012.03 - 2013.03

NVQ Level 3 - Childcare and Education

CACHE
Coleford, Gloucestershire
2004.09 - 2006.08

Solihull approach

NHS
Cinderford, Gloucestershire
2021.06 - 2021.06

Recruiting safely

Department for Education
2013.08 - 2013.08

Domestic abuse recovery toolkit

Rockpool
Coleford, Gloucestershire
2025.03 - 2025.03

First aid

DBE
Gloucester, Gloucestershire
2026.02 - 2026.02

LLEH Worker

Gloucestershire County Council
2019.11 - 2019.11

Diploma of Higher Education - Level 4- Working with complex families

Train to Equip
2023.03 - 2023.08

Quality of Care E- Toolkit

Early Help
2024.04 - 2024.04

Adverse Childhood and Experiences and early Trauma

Public Health England
2025.06 - 2025.06

C-Card and Registration

The Eddystone Trust
2026.03 - 2026.03

You and me Mum facilitator training

Womens Aid
2024.05 - 2024.05

DASH

Womans Aid
2024.04 - 2024.04

Five to Thrive training

Five to Thrive
2023.09 - 2023.09

Parent group leader- Incredible years

The Incredible Years
2021.10 - 2021.10

Skills

  • Knowledge in safeguarding procedures
  • Therapeutic support experience
  • Family dynamics understanding
  • Child protection training certification
  • Resilience building
  • Emotional support provision
  • Family assessment
  • Substance abuse identification
  • Patience and tolerance
  • Knowledge of welfare legislation
  • Professional boundaries maintenance
  • Case management expertise
  • Community resource navigation
  • Parenting techniques instruction
  • Home visit conducting
  • Trauma-Informed care principles
  • Parenting programmes facilitation

Timeline

C-Card and Registration

The Eddystone Trust
2026.03 - 2026.03

First aid

DBE
2026.02 - 2026.02

Adverse Childhood and Experiences and early Trauma

Public Health England
2025.06 - 2025.06

Family support worker

Gloucestershire Gateway Trust
2025.04 - Current

Domestic abuse recovery toolkit

Rockpool
2025.03 - 2025.03

You and me Mum facilitator training

Womens Aid
2024.05 - 2024.05

Quality of Care E- Toolkit

Early Help
2024.04 - 2024.04

DASH

Womans Aid
2024.04 - 2024.04

Five to Thrive training

Five to Thrive
2023.09 - 2023.09

Diploma of Higher Education - Level 4- Working with complex families

Train to Equip
2023.03 - 2023.08

Parent group leader- Incredible years

The Incredible Years
2021.10 - 2021.10

Solihull approach

NHS
2021.06 - 2021.06

Family support worker

Barnardo's
2020.11 - 2025.04

LLEH Worker

Gloucestershire County Council
2019.11 - 2019.11

Nursery assistant/ head of department

Greenwood Nursery
2015.01 - 2018.12

Recruiting safely

Department for Education
2013.08 - 2013.08

Diploma of Higher Education - Higher professional diploma in Early years

PATA
2012.03 - 2013.03

NVQ Level 3 - Childcare and Education

CACHE
2004.09 - 2006.08

Nursery assistant/ Head of room

Nutkin Nursery
2001.09 - 2014.11
Lisa Mudway