Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Bismark Boateng Kusi

London

Summary

Organised individual with experience managing large and varied client caseloads. Diligent and attentive for productive assessments and multi-agency planning. Adapts communication and care to varied needs for responsive client support .

Overview

6
6
years of professional experience
1
1
Certification

Work history

Family support worker

Chariteens Residential Family Centre
London, Greater London
11.2023 - Current
  • Identified key client needs to develop targeted support programmes.
  • Key worker for vulnerable families and educating them through key work sessions and activities.
  • Maintained accurate chronological records of work with families using software.
  • Managed complex caseload of vulnerable families through strategic prioritisation.
  • Developed tailored action plans whilst prioritising pressing concerns.
  • Provided written and electronic reports of conducted work adhering to policies and procedures.
  • Liaised with external and internal professionals to provide holistic support.
  • Collaborated with external support providers to maintain good care continuity.
  • Educated guardians and parents about mental health, providing support and education for assistance.
  • Reported on clients' progress to evaluate service impact.

Personal Accountant

Cynthia Darko Acquaye
Accra
10.2022 - 12.2022
  • Compiled financial data for family events and budgeting.
  • Assisted with developing and ongoing control of costing and pricing for family events. Eg; engaged vendors on pricing, estimated delivery dates.
  • Assessed accounts and accounting systems.
  • Managed financial updates and budgeting.

Procurement assistant

PUMA Energy Ghana
Accra
09.2020 - 08.2022
  • Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
  • Established delivery schedules to keep stores fully stocked.
  • Sourced and verified quotations from suppliers before initiating purchase processes.
  • Kept up-to-date knowledge and complied with purchasing and contracting regulations.
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
  • Was the primary point of contact for the department relating to all non-oil procurement activities.
  • Defined/Proposed short list of vendors and organised RFI/RFP/RFQ, contract reviews during the execution of contract.
  • Proposed, validated, initiated and followed up on vendor qualification request. (KYC), E.g., Completed over 60 KYC vendor requests.
  • Prepared purchase orders for non-oil procurement related suppliers, using Navision Pro.

Summer Internship (Accounting)

ARCCU Credit Union
Takoradi
07.2019 - 09.2019
  • Recorded stock issues and receipts.
  • Reviewed expenses file
  • Worked on bank reconciliation statements.
  • Handled member complaints.
  • Participated in staff meetings to discuss latest developments.
  • Carried out duties with strict compliance to company standards and policies.
  • Contacted loan defaulters, reminding them of debts and encouraged them to save.


Education

NVQ Level 3 - Children and Young people workforce

LIMM Skills Academy Ltd
12/2023 - 09/2024

Bachelor of Science - Business Administration

University of Ghana, Legon
08/2016 - 07/2020

A-Levels - Business

Accra Academy
09/2013 - 05/2016

GCSEs - General

Apostle Safo School of Arts and Science
09/2008 - 07/2013

Skills

  • Active listener
  • Strong communication
  • Caseload prioritisation
  • Physical and emotional support
  • Safeguarding policies and procedures
  • Multi-disciplinary teamwork
  • Accounting software (NAV software)
  • Microsoft Office suite, Advanced Excel, PowerPoint, Google forms, Skype
  • Customer Service
  • Client Relationship Management
  • Effective report writing
  • Data privacy compliance
  • Conflict Resolution
  • Child protection knowledge

Affiliations

  • Playing/watching football
  • Listening to music
  • Exercise/Fitness

Certification

  • Conflict Management and Challenging behaviour awareness
  • The Freedom Programme (Domestic Violence/Abuse)
  • Recording Information
  • Fire Marshalling
  • CYP: Safeguarding Children & Young People
  • CYP: Development of Children and Young People
  • CYP: Health & Safety for Supporting Children
  • Equality, Diversity & Inclusion
  • Care Certificate
  • Paediatric First Aid
  • Communication
  • Professional Boundaries


References

References available upon request.

Timeline

Family support worker

Chariteens Residential Family Centre
11.2023 - Current

Personal Accountant

Cynthia Darko Acquaye
10.2022 - 12.2022

Procurement assistant

PUMA Energy Ghana
09.2020 - 08.2022

Summer Internship (Accounting)

ARCCU Credit Union
07.2019 - 09.2019

NVQ Level 3 - Children and Young people workforce

LIMM Skills Academy Ltd
12/2023 - 09/2024

Bachelor of Science - Business Administration

University of Ghana, Legon
08/2016 - 07/2020

A-Levels - Business

Accra Academy
09/2013 - 05/2016

GCSEs - General

Apostle Safo School of Arts and Science
09/2008 - 07/2013

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Bismark Boateng Kusi