Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Lisa Hughes

Middlesbrough

Summary

Dedicated professional known for punctuality and reliability, with a strong work ethic and the ability to undertake tasks competently both independently and as part of a team. Recognised for excellent people skills, trustworthiness, and a compassionate nature. Committed to delivering efficient results while fostering a caring environment.

Overview

30
30
years of professional experience

Work history

Store assistant

Aldi
Stockton-on-Tees
06.2017 - Current
  • Managed inventory effectively to prevent stock shortages.
  • Processed transactions swiftly to reduce customer waiting time.
  • Monitored shop floor consistently to deter thefts and losses.
  • Increased sales through suggestive selling techniques.
  • Supported colleagues during peak hours for efficient checkout process.
  • Maintained store cleanliness for an appealing shopping environment.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Assisted customers, resulting in a positive shopping experience.
  • Arranged displays attractively, driving impulse purchases.
  • Improved product availability by effectively restocking shelves.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Ensured products' freshness by regularly checking and removing expired items.
  • Enhanced customer service by responding promptly to queries.
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Guided customers to locate products or alternative items.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Helped customers obtain specialised help for refunds and exchanges.

PA

Private employer
Middlesbrough
09.2009 - 05.2017
  • Managed complex diaries, ensuring seamless executive schedules.
  • Facilitated communication between departments with professional liaison skills.
  • Managed expense reports accurately for budget control purposes.
  • Completed ad-hoc personal errands, including laundry collection, gift ordering and restaurant reservations for well-rounded personal support.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.

Domestic cleaner

Carillion
Middlesbrough
03.2008 - 11.2008
  • Delivered timely completion of assigned tasks ensuring minimal disruption to patient.
  • Created a welcoming environment for paitents through thorough cleaning and maintenance of bay area’s and side rooms
  • Protected patients privacy whilst maintaining high standard of cleanlininess.
  • Secured a clean environment by washing walls, windows, and mirrors.
  • Established hygienic surroundings by regularly disposing of rubbish.
  • Perfected floor surfaces by executing deep-cleaning procedures such as scrubbing and mopping.

Housekeeper

Carillion
Middlesbrough
04.2006 - 10.2006
  • meeting paitents needs by delivering professional hospitality services during their stay.
  • Fulfilled special requests from patients to meet individual preferences.
  • Communicated with nursing staff to determine best use of resources and paitent care.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Delivered faultless cleanliness standards and exceptional patient care.

Hair stylist

Clippers
Middlesbrough
09.1995 - 10.2005
  • Used cutting techniques to create desired hairstyles.
  • Used advanced cutting techniques to create sophisticated hairstyles.
  • Continually updated knowledge of industry trends to offer modern styles.
  • Alleviated customer complaints with effective problem-solving skills.
  • Delivered creative updos and special occasion hairstyles for memorable events.
  • Utilised safe practices when handling chemicals during colour treatments.
  • Managed appointments efficiently, ensuring minimal waiting time for clients.
  • Collaborated closely with other salon staff to provide excellent services.
  • Participated in professional training workshops to expand skill set.
  • Perfected blow-drying techniques, offering sleek finishes that lasted long after the salon visit.
  • Developed a loyal clientele through exceptional customer service skills.
  • Maintained salon cleanliness and hygiene standards for a pleasant environment.
  • Welcomed walk-in customers warmly, contributing towards an inviting salon atmosphere.
  • Worked with diverse hair types, achieving optimal results.
  • Set up workstations with necessary products, equipment and supplies.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
  • Pre-booked returning client appointments
  • Answered phone calls daily to schedule appointments
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Registered new clients and updated information of existing clients on logbook.
  • Shampooed, conditioned and treated hair using salons products, promoting increased retail sales.
  • Coloured hair using permanent, semi-permanent and natural dyes to suit clients needs.

Education

Hairdressing

Kirby College
Middlesbrough
09/1996 - 07/1998

Skills

  • Punctuality and reliability
  • Efficient work ethic
  • undertake task competently as well as part of a team
  • Trustworthy
  • Excelent people Skills
  • Compationate & caring


References

References available upon request.

Timeline

Store assistant

Aldi
06.2017 - Current

PA

Private employer
09.2009 - 05.2017

Domestic cleaner

Carillion
03.2008 - 11.2008

Housekeeper

Carillion
04.2006 - 10.2006

Hair stylist

Clippers
09.1995 - 10.2005

Hairdressing

Kirby College
09/1996 - 07/1998

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Lisa Hughes