CHRISTIAN CURA GREGORIO
Newry,Newry Mourne and Down
Summary
Dedicated and reliable professional with a strong foundation in customer service, teamwork, and clear communication. Demonstrates exceptional skills in people engagement, maintaining restaurant cleanliness, and understanding liquor laws. Proficient in handling cash, planning menus, and serving tea with proper protocol. Adept at multitasking under pressure while ensuring guest satisfaction through attentive listening and knowledge of dietary restrictions. Career goal includes advancing within the hospitality industry to leverage expertise in vegetarian cuisine and enhance guest experiences.
Committed professional with notable experience in hospitality sector, aiming for career growth in food service. Bring to table customer-centric approach, expert knowledge of proper food handling and service practices, ensuring smooth operations and high customer satisfaction. With skills in multi-tasking, communication, and teamwork, stand ready to support dining operations and contribute to positive dining experiences.
Overview
21
21
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Assistant Waiter
Royal Caribbean Cruise Ltd.
Miami, USA
09.2024 - 12.2025
- Performed additional tasks to keep dining room running smoothly.
- Assisted with the setup of dining areas, adhering to precise layout specifications for optimal customer experience.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Greeted new customers, answered initial questions and took drink orders.
- Maintained cleanliness and organisation of tables, ensuring a pleasant dining atmosphere for all customers.
- Reset tables between guests to maintain professional dining space and minimise service delays.
- Fostered a positive teamwork atmosphere by assisting fellow staff during peak times, ensuring efficient operation.
- Memorised menu details, including daily specials and allergen information, to provide accurate recommendations to diners.
Captain Waiter
Al Safat Dhiafa Company
Salmiya
08.2017 - 08.2017
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
- Conducted daily briefings with team to discuss special menu items, allergies, and customer preferences.
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
Field Marketing Representative
Motor Central Sales Corporation
Sta. Cruz, Philippines
02.2013 - 02.2013
- Collaborated with sales teams to align marketing strategies with sales objectives, driving revenue growth.
- Engaged in department meetings to brainstorm new ideas for upcoming projects.
- Adapted marketing plans in response to data tracking efforts to raise brand awareness.
- Analysed market trends and customer feedback to recommend product improvements and new development opportunities.
- Developed comprehensive marketing strategies to enhance brand visibility and increase market share.
- Responded to queries to provide up-to-date product market information.
Credit Counselor
Concerted Management Corporation
12.2009 - 12.2009
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
Merchandiser
Regris Marketing Network Inc.
Makati
03.2007 - 03.2007
- Developed strong relationships with vendors to ensure timely delivery of merchandise.
- Answered customers' questions about products, prices and availability to enhance customer satisfaction.
- Selected merchandise based on price, quality and demand.
- Maximised sales by designing interactive and engaging store displays.
Production Operator
Surtec Philippines Inc.
Binan, Philippines
01.2006 - 01.2006
- Followed production schedule to achieve set time scales and quality standards.
- Kept tools and equipment organised and in good working condition.
- Cleaned and maintained machines, equipment and workspaces.
- Operated production machinery, adjusting settings for optimal performance and quality output.
Clerk
Mechantronics Assembly Inc.
Calamba City, Philippines
02.2005 - 02.2005
- Oversaw development and infrastructure projects within the industrial park.
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
- Handled confidential documents, ensuring secure filing and retrieval as per compliance regulations.
- Secured data by following confidentiality procedures.
- Handled photocopying documents, updating files and faxing communications for staff.
- Managed daily office operations and administrative support for senior management, enhancing organisational efficiency.
- Calmelray Industrial Park II, located in Calamba City, Laguna, provides strategic industrial solutions.
Service Crew/Smart Assistant
Jollibee Foods Corporation
Sta. Cruz, Philippines
09.2004 - 09.2004
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
- Took food orders from guests, proactively promoting deals and meal addons for upselling purposes.
- Greeted customers with a warm and friendly welcome when entering the establishment.
- Maintained outstanding customer satisfaction levels by delivering service with a smile and going the extra mile to attend to customer requirements.
- Communicated promotions, daily specials, deals and menu highlights to customers while taking orders.
- Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
Education
Care Giver Health Care Provider -
Philippine Women's University
Sta. Cruz, LagunaBachelor of Science - Industrial Technology, Major in Drafting
Laguna State Polytechnic University
Sta. Cruz, LagunaNVQ Level 1 - Shielded Metal Arc Welding
TESDA
Philippines 06.2025 - 08.2025
Skills
- Teamwork
- Positive and approachable
- Customer Service
- People engagement
- Team collaboration
- Patient and calm nature
- Punctuality
- Patience under pressure
- Clear communication
- Listening attentively
- Liquor laws understanding
- Vegetarian cuisine familiarity
- Table setting techniques
- Sales persuasion
- Cash handling proficiency
- Restaurant cleanliness maintenance
- Proper dish handling
- Tea serving protocol
- Menu planning familiarity
- Punctuality reliability
- Guest seating arrangement
- Table clearance speed
- Knowledge of dietary restrictions
- Multitasking proficiency
Certification
- Seamansbook, C0921271, 2026-09-28
- Passport, P4916656B, 2030-02-21
Languages
English
Personal Information
- Height: 5'8"
- Weight: 66 kgs
- Passport Number: EB4541240
- Citizenship: Filipino
- Date of birth: 1981-11-01
- Gender: Male
- Nationality: Filipino
- Marital status: Married
- Religion: Iglesia Ni Cristo
- ID Type: Seamansbook
- ID Number: C0921271
Custom Section
Brgy. Bagong Pook, Pila, Laguna, 4010, +639957639206, +447344143882, chrisgregorio11181@gmail.com
References
- Jhen Hobayan, Employee, 09171621655, Sta Cruz, Laguna
- Mr. Zhogie O. Valdeabella, Math Teacher, 09206854257, Pila, Laguna
- Mr. Eric A. Aguilar, Seaman, 09161165569, Pila, Laguna
Interests
- Active activities like playing basketball and volleyball, loves working out, jogging and biking.
- A furparent for 5 dogs and 3 cats.
Training
- BASIC TRAINING (Regulation VI/1 of the 1978 STCW), Southern Institute of Maritime Studies, Ermita, Metro Manila, Philippines, 2017-09-21, 2017-09-29
- First Aid Training (Standard), Philippine Women's University, Sta. Cruz, Laguna, 2011-08-10, 2011-08-13
- Basic Life Support (CPR Training For Health Care Providers), Philippine Women's University, Sta. Cruz, Laguna, 2011-08-08, 2011-08-09
- Seminar on Cultural Shock/Work Ethics on Migrant Worker, Philippine Women's University, Sta. Cruz, Laguna, 2011-08-05, 2011-08-05
- Team Building Seminar and Outdoor Adventure Workshop, Quan's Worth Farm and Resort, Lucena City, Quezon, 2007-11-11, 2007-11-12
Timeline
NVQ Level 1 - Shielded Metal Arc Welding
TESDA
06.2025 - 08.2025
Assistant Waiter
Royal Caribbean Cruise Ltd.
09.2024 - 12.2025
Captain Waiter
Al Safat Dhiafa Company
08.2017 - 08.2017
Field Marketing Representative
Motor Central Sales Corporation
02.2013 - 02.2013
Credit Counselor
Concerted Management Corporation
12.2009 - 12.2009
Merchandiser
Regris Marketing Network Inc.
03.2007 - 03.2007
Production Operator
Surtec Philippines Inc.
01.2006 - 01.2006
Clerk
Mechantronics Assembly Inc.
02.2005 - 02.2005
Service Crew/Smart Assistant
Jollibee Foods Corporation
09.2004 - 09.2004
Bachelor of Science - Industrial Technology, Major in Drafting
Laguna State Polytechnic University
Care Giver Health Care Provider -
Philippine Women's University