Lisa Davies
Leeds,West Yorkshire
Overview
11
11
years of professional experience
20
20
years of post-secondary education
Work History
Shop Assistant
Ann summer
Leeds, West Yorkshire
08.2016 - 12.2016
- Delivered on store targets with strong sales and customer service skills.
- Organised and displayed items in visually appealing manner.
- Opened and closed store by completing security, cleaning and financial checklists.
- Handled special customer requests to locate out-of-stock items.
Shop Assistant
Leeds Market chicken shop
Leeds, West Yorkshire
09.2005 - 02.2012
- Calculated product prices and processed payments accurately, returning change for cash remittances and issuing receipts for audit purposes.
- Maintained flexible schedule to accommodate changing levels of demand.
- Assisted customers with wide selection of products and services.
- Maximised sales by quickly locating correct items, colours and sizes.
- Scanned products at high tempo and bagged securely for customers to carry.
- Packed and processed stock from fresh counters using wrapping machines.
Manager
Wgc.ltd.uk
Leeds, West Yorkshire
08.2017 - I currently work here
- Managed team by offering support and constructive feedback to improve skills and maximise potential.
- Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews.
- Taught employees how to best serve customers and enforced standards to build brand loyalty.
- Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
Housekeeping Cleaner
Wgc.ltd.uk
Leeds, West Yorkshire
08.2016 - I currently work here
- Kept utility sink rooms in clean, neat and orderly condition.
- Removed rubbish and dirty linens from room attendant trolleys.
- Informed supervisor when supplies were low.
- Periodically removed waste and recycling to uphold tidy presentation standards.
- Deep cleaned bathrooms with meticulous attention to detail.
- Dusted and cleaned cobwebs on light fixtures, baseboards and window sills.
- Reported maintenance issues to housekeeping status board.
- Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.
- Safely used chemical cleaners.
- Emptied and cleaned waste receptacles in rooms, hallways and outside areas.
- Spot cleaned carpets using industrial carpet cleaner.
- Cleaned rooms to satisfaction of clients and management.
- Stocked toilet tissue, paper towels and other bathroom supplies.
Education
GCSEs -
Ralph hosby
West Yorkshire , Leeds 09.2005 - Current
Skills
- Customer Service
- Retail Loss Prevention
- Product Knowledge
- Cash Handling Accuracy
- Point of Sale (POS) Competency
- Outgoing and Enthusiastic
- Excellent Communication Skills
- Active Listening
- Cleaning
- Heavy Lifting
Timeline
Manager
Wgc.ltd.uk
08.2017 - I currently work here
Shop Assistant
Ann summer
08.2016 - 12.2016
Housekeeping Cleaner
Wgc.ltd.uk
08.2016 - I currently work here
Shop Assistant
Leeds Market chicken shop
09.2005 - 02.2012
GCSEs -
Ralph hosby
09.2005 - Current