LISA CRUTCHLEY MATTHEWS
Skelton,Cleveland
Summary
Experienced empathetic professional focused on providing support for individuals with complex needs. Demonstrated ability to manage challenging behaviours and promoting positive change, while ensuring effective safeguarding for both adults and children. Excellent communication skills and dedication to diversity and social inclusion. Highly organized and adept at time management, capable of adapting to dynamic situations and maintaining composure under pressure.
Overview
21
21
years of professional experience
4017
4017
years of post-secondary education
Work history
Criminal Justice Lead Recovery Worker
We Are With You
Redcar, Redcar and Cleveland
2022.10 - Current
- Assist individuals in substance misuse services in navigating challenges linked to criminal justice system.
- Collaborate with community agencies such as probation, courts, and housing to enhance care outcomes for successful rehabilitation from substance misuse.
- Create care plans with regular reviews to adjust to changing needs and support long-term outcomes.
- Conduct risk assessments and management plans to ensure safety for individuals, families, and colleagues.
- Provide timely crisis interventions through empathetic communication and informed decision-making to build resilience and self-efficacy for recovery.
- Deliver psychosocial interventions during one-on-one sessions to promote positive behavioural change.
- Offer support to prison leavers, bridging gaps between custodial and community services.
Recovery Navigator
We Are With You
Redcar, Cleveland
2016.12 - 2022.10
- Assist individuals in substance misuse recovery through regular care reviews and psychosocial interventions
- Collaborate with agencies involved in support plans, via multi-agency meetings
- Make onward referrals where needed
- Evaluate and manage risks with a focus on harm minimisation.
- Ensure safeguarding of vulnerable adults and children.
- Generate precise reports for external agencies.
- Guide individuals towards employment and housing opportunities.
- Conduct group sessions on wellbeing.
- Support and empower colleagues and volunteers.
Care Coordinator - Substance Misuse
CRI
Redcar, Cleveland
2008.09 - 2012.02
- Support individuals within substance misuse services, coordinating tailored recovery plans and making referrals
- One-to-one sessions, providing harm reduction advice, psychosocial interventions.
- Manage and review risk assessments.
- Collaborate with external agencies to support individuals care plans.
- Safeguard vulnerable users and children and support those open to Social Care.
- Lead domestic abuse service delivery, attending monthly MARAC meetings.
Project Support Worker
Addaction
Middlesbrough, Cleveland
2005.06 - 2008.09
- Assisted with project delivery for individuals affected by substance misuse and supported recovery efforts.
- Provided psychosocial interventions to aid recovery from drug and alcohol misuse.
- Coordinated and facilitated motivational and relapse prevention groups for service users under community sentences.
- Collaborated with various agencies involved in individual care, including social services, mental health, probation, housing, education, and employment services, to support recovery journeys.
Education
NVQ Level 3 - Health and Social Care
Janard Training Assessment Centre
HartlepoolBachelor of Science - Psychology
Teesside University
MiddlesbroughO Level - English, English Lit, R.E, Maths, Biology, Chemistry, French, Home Economics
Westfields School
RedcarSkills
- Supporting people with complex needs
- Managing challenging behaviour
- Report writing skills
- Excellent communication Skills
- Diversity and inclusion awareness
- Safeguarding Adults and Children practice
- Organised
- Time management skills
- Non Judgemental
- Empathetic and Understanding
- Flexible and Adaptable
- Resilient, able to work under pressure
Timeline
Criminal Justice Lead Recovery Worker
We Are With You
2022.10 - Current
Recovery Navigator
We Are With You
2016.12 - 2022.10
Care Coordinator - Substance Misuse
CRI
2008.09 - 2012.02
Project Support Worker
Addaction
2005.06 - 2008.09
O Level - English, English Lit, R.E, Maths, Biology, Chemistry, French, Home Economics
Westfields School
NVQ Level 3 - Health and Social Care
Janard Training Assessment Centre
Bachelor of Science - Psychology
Teesside University