Opeyemi Ajayi
Birmingham,West Midlands
Summary
Health and social care worker with experience in mental health, criminal justice, NHS, and residential care settings. Used to supporting people with complex needs while working closely with nurses, probation, and support services. Reliable with care records, risk awareness, and day-to-day service coordination.
Experienced professional in healthcare operations with a focus on streamlining processes and enhancing patient care. Known for implementing innovative solutions to improve operational efficiency and reduce costs. Proven ability to lead cross-functional teams and drive continuous improvement initiatives.
Overview
7
7
years of professional experience
Work history
Criminal Justice & Mental Health Project Lead
Servol Community Services
West Bromwich, Sandwell
2025.10 - 2026.02
- Worked with probation, mental health teams, and local services to keep support consistent.
- Utilised de-escalation techniques to manage crises and promote a supportive environment.
- Took part in care planning, reviews, and team discussions about risk and progress.
- Achieved seamless communication with stakeholders through regular status updates and feedback sessions.
- Supported individuals facing mental health challenges within the criminal justice system and collaborated with multidisciplinary teams to ensure consistent care and effective communication.
Healthcare assistant (Bank)
NHS Trust ( BSMHFT)
Birmingham, West Midlands
2022.08 - 2026.02
- Provided daily care and support to patients in mental health wards and community services.
- Watched for changes in patients’ physical or mental health and reported concerns to nurses.
- Helped with washing, dressing, meals, and general comfort while respecting privacy.
- Supported ward routines and safety checks.
- Followed infection control and safeguarding procedures at all times.
Project coordinator
Servol Community Service
Birmingham, West Midlands
2024.11 - 2025.12
- Helped organise daily tasks so projects stayed on track.
- Checked progress and raised issues during team meetings.
- Responded to client and partner enquiries and passed on information to the team.
- Helped plan activities and schedules.
- Kept an eye on supplies and costs in line with budget guidance.
Mental health recovery worker
Servol Community Service
Birmingham, West Midlands
2022.04 - 2024.10
- Supported service users with daily routines and recovery activities.
- Encouraged people to take part in community and wellbeing programmes.
- Offered emotional support and practical help when needed.
- Updated records and shared progress with senior staff.
- Followed care plans and safeguarding procedures.
Deputy care manager
Fernleaf Care Home
Ilford, Barking and Dagenham
2020.04 - 2022.03
- Established strong relationships with clients' families for better care provision.
- Implemented constructive feedback mechanisms by conducting regular performance reviews.
- Fostered a respectful and inclusive work environment to improve staff morale.
- Managed staff rosters for optimal resource utilisation.
- Supported the Care Manager in strategic decision-making to improve service quality.
- Enhanced client satisfaction with consistent high-quality service delivery.
Healthcare Team Leader
Fernleaf Care Home
Ilford, Barking and Dagenham
2019.08 - 2020.03
- Led shifts and made sure staff knew their duties.
- Provided hands-on care, including support with mobility and personal hygiene.
- Worked closely with nurses to respond to changes in residents’ health.
- Completed care notes and incident reports.
- Helped new staff settle in and learn daily routines.
- Reduced staff turnover with an effective motivation strategy.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
Education
Bachelor of Business Administration - Business Administration
Obafemi Awolowo University
Ife, Osun StateBachelor of Science - Health and Social Care Management
Arden University
BirminghamSkills
- Sensitive communication
- Policy analysis
- People Management
- Case management & recovery support
- Mental health & criminal justice services
- Risk assessment & safeguarding
- De-escalation & behaviour support
- Multidisciplinary team working
- Documentation & care records
- Staff coordination & supervision
- Project and service coordination
- Strategic thinking
- Budgeting experience
- Stakeholder engagement
References
References available upon request.
Professional Certification
QCC College London
NVQ Level 2 Health and Social Care
Waltham Forest College London
NVQ Level 3 Health and Social Care
Alison CPD Accredited Course
Residential Childcare Leadership and Management
Diploma in Mental Health
Janets Quality Education for all
QLS-endorsed and CPD-accredited
Health and Social Care Management Level 5
Timeline
Criminal Justice & Mental Health Project Lead
Servol Community Services
2025.10 - 2026.02
Project coordinator
Servol Community Service
2024.11 - 2025.12
Healthcare assistant (Bank)
NHS Trust ( BSMHFT)
2022.08 - 2026.02
Mental health recovery worker
Servol Community Service
2022.04 - 2024.10
Deputy care manager
Fernleaf Care Home
2020.04 - 2022.03
Healthcare Team Leader
Fernleaf Care Home
2019.08 - 2020.03
Bachelor of Business Administration - Business Administration
Obafemi Awolowo University
Bachelor of Science - Health and Social Care Management
Arden University