Lily Slater
Oxford,Oxfordshire
Summary
Friendly and approachable waitress with experience working in fast-paced environments. Skilled at providing excellent customer service, communicating clearly, and anticipating customer needs to ensure a positive experience. Reliable and punctual, with strong teamwork, organisation, and attention to detail. Able to stay calm under pressure while maintaining high standards of cleanliness, hygiene, and presentation.
Overview
5
5
years of professional experience
1
1
Certification
Work history
SEN Classroom Assistant
Education Authority
Enniskillen, Fermanagh and Omagh
2021.09 - 2025.08
- Delivered friendly, attentive support in a busy environment, ensuring everyone felt comfortable and supported
- Communicated clearly and politely with a wide range of people, adapting approach to different needs
- Worked efficiently under pressure while managing multiple tasks throughout the day
- Followed routines, instructions, and hygiene standards consistently
- Supported smooth daily operations by preparing materials and keeping the environment clean and organised
- Worked closely with a team to ensure activities ran on time and to a high standard
- Remained calm, patient, and professional during challenging or high-pressure situations
- Demonstrated reliability, punctuality, and a strong work ethic
Retail assistant
Vivo
Enniskillen, Fermanagh and Omagh
2020.10 - 2021.12
- Delivered friendly, attentive customer service in a fast-paced environment
- Communicated clearly and politely with customers to ensure a positive experience
- Worked efficiently during busy periods, prioritising tasks and maintaining high service standards
- Operated the till accurately, handling cash and card payments responsibly
- Opened and closed the shop independently, trusted with keys and security procedures
- Sorted deliveries and returns, keeping stock organised and available
- Maintained high standards of cleanliness, organisation, and presentation
- Trained and supported new staff members, working closely as part of a team
- Built rapport with frequent shoppers to foster loyal customer base.
Education
Diploma of Higher Education - Childcare
South West College
Omagh, Fermanagh and Omagh 09/2021 - 06/2022
GCSEs -
St Fancheas College
Enniskillen 09/2018 - 06/2020
Skills
- Friendly, confident customer service and people skills
- Clear and confident communication with customers and team members
- Ability to work quickly and calmly in busy environments
- Cash handling and accurate payments
- Teamwork and flexibility during busy shifts
- High standards of cleanliness, hygiene, and organisation
- Reliable, punctual, and hard-working
- Understanding and empathetic, able to respond to customer needs
Certification
First Aid Certificate Level 3 (2025)
Accomplishments
Volunteering Award with National Citizen Service (2019)
Timeline
SEN Classroom Assistant
Education Authority
2021.09 - 2025.08
Retail assistant
Vivo
2020.10 - 2021.12
Diploma of Higher Education - Childcare
South West College
09/2021 - 06/2022
GCSEs -
St Fancheas College
09/2018 - 06/2020