Lily Shannon

• Committed fully to roles, submerging into characters' thoughts and feelings for authentic portrayals on stage.
• Maintained energy levels throughout long work hours ensuring customer engagement remained high.
• Fostered team collaboration for improved operational efficiency.
• Collaborated with directors, co-actors and crew members for seamless production execution.

(Summer / Holiday work - not regular)

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Maintained high standards of customer service during peak times.
• Established rapport with regular diners, fostering loyal client bases.
• Greeted guests warmly upon arrival, creating welcoming atmospheres.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

(Made Redundant)

• Implemented hygiene standards strictly whilst working on food preparation tasks.
• Prepared hot and cold beverages for customers' satisfaction.
• Delivered prompt service to customers, resulting in repeat business.
• Dealt with customer queries and complaints, ensuring high level of customer satisfaction.

• Enhanced guest experience with friendly and helpful attitude.
• Upheld rigorous hygiene standards in all front-of-house areas.
• Delivered consistent professional service whilst handling multiple tasks simultaneously.
• Managed cash transactions accurately, ensuring accurate financial records.
• Cooperated closely with other team members to meet and exceed guests' expectations.