Lily Heseltine
Newcastle ,Tyne upon wear
Summary
Fine Art student with a strong interest in installation, material experimentation, and the intersection of clinical and domestic spaces. Experienced in both creative and fast-paced public-facing environments, bringing strong communication, adaptability, and a collaborative mindset. Confident in developing ideas, contributing to projects, and creating engaging, thoughtful experiences for audiences.
Overview
4
4
years of professional experience
Work history
Bartender/ waitress
Pleased to meet you
Newcastle , Upon Tyne
2025.02 - Current
- Created a welcoming and engaging front-of-house experience
- Built strong relationships with customers through communication and attentiveness
Managed bookings, enquiries, and guest flow in a high-pressure environment
Interior design work experience
Linter interiors
Durham , County Durham
2025.06 - 2026.08
- Contributed to live design projects through research, idea generation, and collaborative discussions
- Assisted in project coordination, tracking progress and preparing materials for meetings
- Created visual and written presentation materials for client-facing work
- Gained insight into spatial design, client needs, and professional studio practice
Bartender
NX
Newcastle , Tyne and Wear
2024.09 - 2025.03
- Worked efficiently in a fast-paced creative/live events environment
- Developed strong teamwork and adaptability under pressure
- Handled customer interactions professionally, including problem-solving and conflict resolution
Hospitality and customer service roles
Ramside Hall Hotel, Bistro Citron Vert, The Farmer Arms, Origin Coffee
Durham , County Durham
2023.01 - 2025.01
- Delivered high-quality customer experiences in fast-paced environments
- Developed strong communication, multitasking, and teamwork skills
- Maintained organised, clean, and visually presentable workspaces
- Trained new staff and supported team operations
Education
Bachelor of Arts - Fine art
Northumbria university
Newcastle 05.2026
Skills
- Tactful upselling
- Multitasking efficiency
- Cash handling
- Customer Service
- Complaint resolution
- Positive attitude
- Money handling
- Customer engagement
- People Management
- Calm demeanour
Timeline
Interior design work experience
Linter interiors
2025.06 - 2026.08
Bartender/ waitress
Pleased to meet you
2025.02 - Current
Bartender
NX
2024.09 - 2025.03
Hospitality and customer service roles
Ramside Hall Hotel, Bistro Citron Vert, The Farmer Arms, Origin Coffee
2023.01 - 2025.01
Bachelor of Arts - Fine art
Northumbria university