Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Lilly Willis

Basingstoke,Hampshire

Summary

Honest worker capable of managing money, and assisting customers with locating desired items. Successful in cleaning and arranging checkout lanes to maintain professional and visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and excellent work ethic. Organised and dependable candidate, successful at managing multiple priorities with a positive attitude, including a willingness to take on added responsibilities to meet team goals. Upbeat student motivated to drive revenue and support customer satisfaction. Offers strong communication and interpersonal skills being an energetic individual with self-motivated work ethic and history of reliability.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Front of house team member

Fuller's - chineham arms
Chineham, Hampshire
06.2024 - Current
  • Enhanced guest experience with friendly and helpful attitude.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Assisted back of house operations such as food preparation and dish washing.

Bronze/Silver DofE Award

Duke of Edinburgh award
Basingstoke, Hampshire
05.2022 - 10.2024
  • Displayed teamwork, problem solving, encouragement, determination, and dedication.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Library volunteer

Hampshire County Council
Basingstoke, Hampshire
07.2022 - 09.2024
  • Proactively recommended resources to help library users complete research and expand their reading range.
  • Reported disruptions and disturbances to promote peace and order in the library.
  • Registered and maintained customer information on the database to update profiles.
  • Aided the librarian with events and reading sessions.

Parkrun Volunteer

Basingstoke junior parkrun
Basingstoke, Hampshire
05.2022 - 04.2024
  • Set up facilities and equipment for running sessions.
  • Instilled a sense of commitment, drive, and responsibility in young people.
  • Provided food and snacks for motivation.
  • Assisted in operational and administrative roles towards publication of results.
  • Facilitated smooth running of events by handling logistics and operations.

Work Experience

Sparsholt college
Andover, Hampshire
07.2022 - 07.2022
  • Investigated issues and developed solutions to solve problems.
  • Worked with accuracy and efficiency to accomplish goals.
  • Curated materials for different needs in alignment with goals and standards.
  • Identified plants, pests, and weeds to determine the best way to apply pesticides and herbicides.
  • Followed correct processes in every aspect of work.
  • Repaired and maintained farm vehicles, implements, and mechanical equipment.
  • Followed management orders and consistently completed assignments.
  • Enthusiastically addressed and overcame work challenges.
  • Cleaned facilities and equipment to maintain stable operations.

Education

A-Levels - Psychology, criminology and philosophy

Queen Mary college
Basingstoke
06.2025

GCSEs - Secondary Education

The henry beaufort school
Winchester
09.2018 - 06.2023

Skills

  • Fundraising
  • Administrative tasks
  • Cash handling
  • Product recommendations
  • Queue management
  • Complaint handling
  • Teamwork and collaboration
  • Customer service excellence
  • Food safety understanding
  • Catering experience

Personal Information

Nationality: British

Timeline

Front of house team member

Fuller's - chineham arms
06.2024 - Current

Library volunteer

Hampshire County Council
07.2022 - 09.2024

Work Experience

Sparsholt college
07.2022 - 07.2022

Bronze/Silver DofE Award

Duke of Edinburgh award
05.2022 - 10.2024

Parkrun Volunteer

Basingstoke junior parkrun
05.2022 - 04.2024

GCSEs - Secondary Education

The henry beaufort school
09.2018 - 06.2023

A-Levels - Psychology, criminology and philosophy

Queen Mary college
Lilly Willis