Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ligisty Augustine

Gilford,County Armagh

Summary

Demonstrates a professional demeanour, exceptional time efficiency, and multitasking ability. Committed to leveraging skills to enhance organisational productivity and efficiency.

Proven ability to build rapport and provide emotional support. Ready to contribute to improving mental well-being and fostering supportive environment.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Care assistant

The grouse care home
, county armagh
01.2023 - Current


  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Recorded clinical observations in electronic health records and reported observed changes to senior clinical staff.
  • Respected the privacy and dignity of each resident while providing care services.

Patient relations officer

Medical Trust Hospital
Ernakulam, Kerala, India
03.2019 - 09.2022
  • Followed established communication protocols to access and safeguard sensitive patient data.
  • Nurtured positive customer relationships to increase satisfaction and loyalty.
  • Communicated with patients to better understand their needs.
  • Assessed market and competitor activity to remain ahead of trends.

Project coordinator cum counselor

Win Centre
Eramaloor, Kerala, India
07.2017 - 07.2018


  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Assisted in developing detailed project plans, resulting in a clearer direction.
  • Demonstrated ethical conduct, adhering to confidentiality guidelines and maintaining boundaries.
  • Complete case notes after each session and collate feedback forms filled by clients at the beginning, middle and end of counselling.

Psychiatric Social Worker

Gilgal Ashwasabhavan
Thiruvalla, Kerala, India
04.2016 - 04.2017
  • Counselled individuals dealing with substance abuse problems, promoting sobriety as a lifestyle choice.
  • Utilised a strength-based, preventative approach to all social work and interventions.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Responded proactively to changing circumstances for optimised service user care.

Education

Master of Arts - Social Work

Marian College
Kuttikkanam, Kerala, India
06.2013 - 12.2015

Bachelor of Arts - sociology

ST. Teresa's College
Ernakulam, Kerala, India
06.2010 - 04.2013

Skills

  • Data Entry
  • Professional demeanour
  • Time efficiency
  • Multitasking ability
  • Clear communication
  • Office admin

Timeline

Care assistant

The grouse care home
01.2023 - Current

Patient relations officer

Medical Trust Hospital
03.2019 - 09.2022

Project coordinator cum counselor

Win Centre
07.2017 - 07.2018

Psychiatric Social Worker

Gilgal Ashwasabhavan
04.2016 - 04.2017

Master of Arts - Social Work

Marian College
06.2013 - 12.2015

Bachelor of Arts - sociology

ST. Teresa's College
06.2010 - 04.2013

Similar Profiles

CREATE PROFILE
Ligisty Augustine