Libby Maslen
Bristol
Summary
A highly reliable and organised professional known for punctuality and trustworthiness. Demonstrates strong motivation and adaptability, thriving in team environments while being keen to learn and develop new skills. Committed to continuous personal growth, aiming to leverage these strengths in a dynamic role that values flexibility and teamwork.
Overview
5
5
years of professional experience
Work history
Care co-ordinator
2022.02 - 2026.03
- Prepare comprehensive medical reports for insurance companies on behalf of senior partners, ensuring accuracy and compliance with required standards.
- Manage and process Subject Access Requests (SARs), collating and reviewing relevant medical information in line with data protection regulations.
- Produce and issue invoices for completed work, maintaining accurate financial records.
- Coordinate and schedule private medical appointments, including DVLA-related assessments.
- Answering high volume calls from our patients, in an efficient and courteous manner, putting patients at ease and providing clear concise information.
- Take clear and accurate notes of patient interactions ensuring these documented accurately with a clinical software tool.
- Maintain accurate records and use a variety of software packages.
- Accurately code patient diagnoses and clinical information within electronic medical records in line with practice protocols.
- Handle email correspondence with patients and stakeholders promptly.
- Process and submit prescription claims for reimbursement.
Hospitality worker
Spectrum Catering
Bristol
2021.09 - 2022.02
- Oversaw setup of food stations to optimise service delivery.
- Managed food order process to ensure accuracy and speed.
- Delivered exceptional service by serving food directly to customers.
- Facilitated smooth payment transactions enhancing customer satisfaction.
- Maintained cleanliness of dishes and venue to uphold health standards.
- Coordinated cleaning efforts to provide a pleasant dining atmosphere.
Education
A-Levels - Business Administration
City of Bristol College
BristolGCSEs -
Mangotsfield Secondary School
BristolSkills
- Reliable
- Organised
- Punctual
- Trustworthy
- Motivated
- Team Player
- Flexible and Adaptable
- Keen to learn and develop new skills
Timeline
Care co-ordinator
2022.02 - 2026.03
Hospitality worker
Spectrum Catering
2021.09 - 2022.02
A-Levels - Business Administration
City of Bristol College
GCSEs -
Mangotsfield Secondary School