Libby Caddy

Managed social media accounts, creating original content and maintaining a consistent posting schedule to enhance online presence.

• Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
• Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
• Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
• Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
• Addressed customer enquiries and complaints with empathy and professionalism, ensuring prompt resolution to enhance customer satisfaction.

• Resolved customer queries through active listening and problem-solving, enhancing customer satisfaction.
• Guided customers in product selection, providing detailed information that contributed to increased sales and improved shopping experience.
• Met sales targets through proactive promotion and excellent customer service.
• Processed sales transactions accurately while managing cash and card payments, ensuring efficient and secure transactions.

• Supported efficient service by delivering food and drinks to tables during peak restaurant hours.
• Maintained extensive knowledge of food, drinks and menus to answer customer queries.
• Handled payments accurately, including cash and card transactions, while ensuring smooth bill-splitting as requested.
• Maintained clean and presentable tables by promptly clearing glassware, cutlery and crockery after guests finished dining.