Libby Bailey
Louth,Lincolnshire
Summary
Highly-motivated, independent and hard-working employee with the talent and passion to learn and adapt to new responsibilities effectively. Strong emotional intelligence with the ability to remain calm and resilient in difficult situations. With a heavy desire to apply problem solving and interpersonal skills, whilst using active listening and dedicated teamwork. Committed to fostering a positive change and reducing recidivism rates through dedicated support and guidance, ready to change lives.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Waitress
Louth Tennis & Sports Centre
Louth, Lincolnshire
07.2024 - Current
- Deliver exceptional customer service through communication and interpersonal skills.
- Enhancing guest satisfaction by listening effectively to cater to all customers needs.
- Collaborated with all staff to ensure order accuracy. From taking orders, to keeping everything clean and tidy including behind the bar as well as the restaurant floor.
- Work productively as a team to ensure any issues are resolved calmly and effectively.
- Organise client documentation completing relevant files.
- Ensure all health and safety documents are adhered to effectively and appropriately.
Assistant coach
Louth Tennis & Sports Centre
Louth, Lincolnshire
10.2023 - Current
- Present fun and enjoyable environments to establish specific needs of all children.
- Provide encouraging advice to help children increase their full potential whilst on court.
- Organised and motivated to deliver exceptional experience offering an individual to play the best versions of themselves.
Front of house team member
KFC
Louth, Lincolnshire
11.2023 - 07.2024
- Managed cash transactions accurately and offered polite and friendly service.
- Provided excellent time keeping and attendance.
Education
A-Levels - Criminology, Applied Psychology, Btec Sport
Franklin Sixth Form College
Grimsby, Lincolnshire 09.2024 -
GCSEs - English Literature, English Language, Combined Science, Maths, History, Geography, Business, Spanish
King Edward VI Grammar School
Louth, Lincolnshire 09.2019 - 05.2024
Skills
- Teamwork Showcased through Bronze Duke Of Edinburgh Award in 2023, having to use organisational and communications skills in order to reach possible destinations together
- Communication Demonstrated through providing correct and knowledgeable information to ensure clear and concise health and safety assistance
- Excellent time management Illustrated by setting myself career goals such as to develop more consistent schedules to improve focus and decrease distractions in order to achieve success
- Commitment Displayed through volunteering at Lacey Field Academy in 2023, working with young careers groups aiming to support children of all ages by leading fun, educating activities to build trusting relationships
- Leadership Level 1 Coaching Qualification and Disclosure and Barring service check to assist group sessions in tennis to support children of all standards to play to professional standards, while creating fun and encouraging environments for everyone
Affiliations
- Playing/Coaching tennis
- Watching factual documentaries
- Reading
Accomplishments
- 2023: Bronze Duke Of Edinburgh Award which allowed me to build new connections and develop confidence in leadership roles.
- 2024: Level 1 Coaching Qualification in tennis which allows me to support children of all ages with their abilities within the sport.
Certification
- 2025: Full UK driving license
- 2025: First Aid At Work Certification.
- 2025: DBS Certification
References
References available upon request.
Timeline
A-Levels - Criminology, Applied Psychology, Btec Sport
Franklin Sixth Form College
09.2024 -
Waitress
Louth Tennis & Sports Centre
07.2024 - Current
Front of house team member
KFC
11.2023 - 07.2024
Assistant coach
Louth Tennis & Sports Centre
10.2023 - Current
GCSEs - English Literature, English Language, Combined Science, Maths, History, Geography, Business, Spanish
King Edward VI Grammar School
09.2019 - 05.2024