Liam Walker
Leigh,United Kingdom
Summary
I am reliable and professional with strong sense of duty and drive to maintain safety and order. Experienced in conflict resolution skills and effective communication. Capable of managing challenging situations with calm and authority, whilst fostering positive interactions and safety. Experienced professional with focus on maintaining order and safety in detention environments, using problem-solving, teamwork and critical thinking to achieve effective results.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Custody Detention Officer
Greater Manchester Police
Wigan, Greater Manchester
2023.09 - Current
- Collaborated closely with fellow officers for better team coordination on tasks.
- Communicated clearly with diverse groups of detainees, independent custody visitors, Police Officers, Solicitors and facilitating smoother operations.
- Demonstrated professionalism whilst dealing with agitated detainees to defuse tension.
- Kept official detention records in line with established procedures.
- Contributed to improved operational efficiency by training new staff members.
- Managed conflict situations effectively to maintain peace within the facility and de-escalate threatening behaviours, using restraint techniques when necessary.
- Identified detainees in need of specialised health and wellbeing support and monitored conduct to identify any changes in behaviour that could cause concern.
Police Community Support Officer
Greater Manchester Police
Salford, Greater Manchester
2010.10 - 2023.09
- Ensured safer neighbourhoods with proactive crime prevention initiatives.
- Managed traffic flow during incidents or emergencies, minimising disruption for road users.
- Responded to non-emergency calls from members of the public, resolving issues efficiently.
- Monitored CCTV footage to detect unlawful activities and provide evidence where needed.
- Supported police officers to achieve more effective law enforcement operations.
- Coordinated with social services and other Agencies (e.g. Housing), when dealing with vulnerable individuals or families at risk.
- Fostered stronger relationships between police and public through open dialogue and transparency.
- Regularly patrolled designated areas on foot or bicycle, enhancing visibility and accessibility to the public and increasing their trust.
- Gathered intelligence from local community on current issues and collaborated with community groups to manage antisocial behaviour.
- Educated young people on drug and knife crime in schools, colleges and youth groups to deter vulnerable adults and children from exploitation and offending.
- Assisted in reducing crime rates through intelligence gathering and evidence collection.
- Provided reassurance to victims of crimes, delivering initial support and guidance.
Education
BTEC 1st Diploma - Countryside Care
Broomfield College
Derby 1996.09 - 1998.06
GCSEs - English, Math, Science, Integrated Humanities, Drama, Geography
Belper High School
Belper, Derbyshire 1992.09 - 1996.06
Skills
- Interpersonal effectiveness
- First aid proficiency
- Personal Safety training
- Empathy towards offenders
- Mental health awareness
Affiliations
- Outdoor activities including camping, hill-walking and bushcraft
Accomplishments
As a PCSO I was part of a Neighbourhood team working in Salford that won Team of the Year Award.
Timeline
Custody Detention Officer
Greater Manchester Police
2023.09 - Current
Police Community Support Officer
Greater Manchester Police
2010.10 - 2023.09
BTEC 1st Diploma - Countryside Care
Broomfield College
1996.09 - 1998.06
GCSEs - English, Math, Science, Integrated Humanities, Drama, Geography
Belper High School
1992.09 - 1996.06