Liam Fogg
Bangor,gwynedd
Summary
Results-oriented professional with strong communication and problem-solving abilities developed in customer service environments. Proven track record of enhancing guest satisfaction and creating a welcoming atmosphere. Adaptable and driven, ready to contribute effectively in dynamic settings.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Bartender waiter
Caffi clena
Bangor, Gwynedd
04.2023 - 08.2025
- Maintained cleanliness of the bar area by regular sweeping and mopping.
- Enhanced customer experience by suggesting food pairings with beverages.
- Increased upselling success rate by learning about various drink profiles and preferences.
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
- Managed end-of-night closing duties for a seamless handover to morning staff.
- Ensured compliance with hygiene standards through routine cleaning tasks.
- Handled cash transactions accurately preventing discrepancies in daily takings.
- Adapted swiftly to new cocktail recipes, enhancing menu variety.
Bartender
Flat iron chorley
Chorley, Lancashire
10.2020 - 08.2021
- Promoted special events and offers effectively leading to increased footfall on those days.
- Resolved customer complaints promptly to maintain good relationships.
- Collaborated with team members to provide seamless service during busy periods.
- Developed rapport with regular patrons fostering a loyal customer base.
- Handled cash transactions securely minimising risk of theft or fraud.
- Created an inviting atmosphere through friendly interaction with customers.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Recommended drinks to customers, increasing overall sales.
Bartender
Lost bar and nightclub
Chorley, Lancashire
07.2020 - 08.2021
- Resolved customer complaints promptly to maintain good relationships.
- Provided excellent service to customers, resulting in repeat business.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Handled cash transactions securely minimising risk of theft or fraud.
Education
Bachelor of Science - Zoology with marine zoology
Bangor University
BangorA-Levels - Animal management
Myerscough college
Preston, Lancashire 09.2019 - 07.2021
GCSEs -
Parklands high school
Chorley, Lancashire 09.2013 - 06.2019
Skills
- Multitasking efficiency
- Service etiquette
- Drink serving speed
- Cash handling
- Customer Service
- Food service
- Bar stocktaking
- Time management mastery
- Mixology techniques
- Feedback reception
- Technological literacy
- Patience and tolerance
- Team player
Affiliations
- sports
- reading
- gaming and solving puzzles
Timeline
Bartender waiter
Caffi clena
04.2023 - 08.2025
Bartender
Flat iron chorley
10.2020 - 08.2021
Bartender
Lost bar and nightclub
07.2020 - 08.2021
A-Levels - Animal management
Myerscough college
09.2019 - 07.2021
GCSEs -
Parklands high school
09.2013 - 06.2019
Bachelor of Science - Zoology with marine zoology
Bangor University
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