Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Liam Fogg

Bangor,gwynedd

Summary

Results-oriented professional with strong communication and problem-solving abilities developed in customer service environments. Proven track record of enhancing guest satisfaction and creating a welcoming atmosphere. Adaptable and driven, ready to contribute effectively in dynamic settings.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work history

Bartender waiter

Caffi clena
Bangor, Gwynedd
04.2023 - 08.2025
  • Maintained cleanliness of the bar area by regular sweeping and mopping.
  • Enhanced customer experience by suggesting food pairings with beverages.
  • Increased upselling success rate by learning about various drink profiles and preferences.
  • Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
  • Managed end-of-night closing duties for a seamless handover to morning staff.
  • Ensured compliance with hygiene standards through routine cleaning tasks.
  • Handled cash transactions accurately preventing discrepancies in daily takings.
  • Adapted swiftly to new cocktail recipes, enhancing menu variety.

Bartender

Flat iron chorley
Chorley, Lancashire
10.2020 - 08.2021
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Resolved customer complaints promptly to maintain good relationships.
  • Collaborated with team members to provide seamless service during busy periods.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Recommended drinks to customers, increasing overall sales.

Bartender

Lost bar and nightclub
Chorley, Lancashire
07.2020 - 08.2021
  • Resolved customer complaints promptly to maintain good relationships.
  • Provided excellent service to customers, resulting in repeat business.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Handled cash transactions securely minimising risk of theft or fraud.

Education

Bachelor of Science - Zoology with marine zoology

Bangor University
Bangor

A-Levels - Animal management

Myerscough college
Preston, Lancashire
09.2019 - 07.2021

GCSEs -

Parklands high school
Chorley, Lancashire
09.2013 - 06.2019

Skills

  • Multitasking efficiency
  • Service etiquette
  • Drink serving speed
  • Cash handling
  • Customer Service
  • Food service
  • Bar stocktaking
  • Time management mastery
  • Mixology techniques
  • Feedback reception
  • Technological literacy
  • Patience and tolerance
  • Team player

Affiliations

  • sports
  • reading
  • gaming and solving puzzles

Timeline

Bartender waiter

Caffi clena
04.2023 - 08.2025

Bartender

Flat iron chorley
10.2020 - 08.2021

Bartender

Lost bar and nightclub
07.2020 - 08.2021

A-Levels - Animal management

Myerscough college
09.2019 - 07.2021

GCSEs -

Parklands high school
09.2013 - 06.2019

Bachelor of Science - Zoology with marine zoology

Bangor University
Liam Fogg