Finley Pettifer
Buckingham,Buckinghamshire
Summary
Dedicated hospitality professional with a strong foundation in time management and customer service. Expertise in service etiquette, alcohol licensing awareness, and food and beverage pairing ensures exceptional guest experiences. Proficient in glassware knowledge and bar equipment maintenance, contributing to efficient operations. Able to demonstrate multitasking efficiency and team communication skills to enhance customer retention. Possesses basic accounting skills and catering expertise, aiming to leverage these competencies for career advancement in the hospitality industry.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work history
Bartender waiter
THE YEW TREE FRIETH LIMITED
Frieth, Buckinghamshire
2023.11 - 2026.01
- Delivered exceptional customer service, resulting in repeat business.
- Managed end-of-night closing duties for seamless handovers to morning staff.
- Responded promptly to customer inquiries, improving overall satisfaction rate.
- Worked collaboratively within teams to ensure smooth operation during peak hours.
- Kept customers satisfied with timely service delivery.
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
- Handled cash transactions accurately preventing discrepancies in daily takings.
- Provided menu suggestions based on knowledge of popular items.
- Checked identification to ensure legal age requirements for alcohol consumption were met.
- Ensured compliance with hygiene standards through routine cleaning tasks.
Bartender waiter
GROUSE & ALE LIMITED
Lane End, Buckinghamshire
2021.01 - 2023.08
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Inspected customer identification to verify age against legal standards.
- Followed food safety and hygiene requirements to protect guests.
- Liaised with kitchen service staff to ensure maximum efficiency in cleanliness and availability of glassware.
- Assisted in stock control, reducing waste and ensuring availability of supplies.
Education
BSc Forensic Science - Applied Science
University of Lincoln
Lincoln 2023.09 - 2026.07
B-Tec Level 3 - Forensics and Criminology
Buckinghamshire College Group
High Wycombe, Buckinghamshire 2021.09 - 2023.07
B-Tec Level 3 - Public Administration And Social Service Professions
Buckinghamshire Community College
High Wycombe, Buckinghamshire 2020.09 - 2021.07
Skills
- Time management
- Service etiquette
- Alcohol licensing awareness
- Food and beverage pairing
- Glassware knowledge
- Bar equipment maintenance
- Multitasking efficiency
- Customer service and retention
- Basic accounting skills
- Team communication and coordination
- Catering expertise
Affiliations
- Gaming
- Building and Maintaining Custom Desktop Computer Systems
- Exercising
Certification
Microsoft Office Specialist: PowerPoint (Office 2016) - Issued by Microsoft
References
References available upon request.
Timeline
Bartender waiter
THE YEW TREE FRIETH LIMITED
2023.11 - 2026.01
BSc Forensic Science - Applied Science
University of Lincoln
2023.09 - 2026.07
B-Tec Level 3 - Forensics and Criminology
Buckinghamshire College Group
2021.09 - 2023.07
Bartender waiter
GROUSE & ALE LIMITED
2021.01 - 2023.08
B-Tec Level 3 - Public Administration And Social Service Professions
Buckinghamshire Community College
2020.09 - 2021.07