Liam Egan
Dublin
Summary
I am an accomplished professional with expertise in decision making competence and resilience in stressful situations. I demonstrate strong skills in claims handling, litigation risk assessment and negotiation. I am proficient in communication and claims auditing, with a keen ability for data analysis. I am committed to using these skills to drive successful outcomes and enhance organisational efficiency.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Complex Injuries Claims Adjuster
AIG
, Dublin
08.2021 - Current
I completed my apprenticeship programme for 3 years before I transitioned into a full-time role.
- Assessing complex injury claims to determine validity and compliance with policy guidelines.
- Investigating discrepancies in claims submissions to ensure accurate resolution of issues.
- Litigation experience frequently attending court with our defence solicitors.
- Conducting face to face settlement talks myself against barristers and solicitors in the law library saving on defence costs.
- Meeting SLA's for AIG and our brokers.
- Dealing with cross boarder injury claims in Europe.
- Reviewing claim details along with historical data to ensure accurate reserving on files.
General operative
Chadwicks
, Roscommon
01.2018 - 08.2021
Worked on weekends and school holidays.
- Operated various machinery and tools to support daily production and fulfilment needs.
- Supported delivery and logistics processes by preparing goods for dispatch and loading vehicles.
- Prepared comprehensive and detailed price quotes for various construction projects both small and large.
- Developed strong relationships with clients through consistent communication and support.
Education
Bachelor of Arts (Honours) - Insurance Practice (General) Apprenticeship
ATU Sligo
08.2021 - 09.2024
Leaving Certificate -
Roscommon Community College
Roscommon 09.2015 - 05.2021
Skills
- Decision-Making competence
- Resilience in stressful situations
- Litigation risk assessment
- Negotiation
- Time Management
- Communication
- Claims auditing
- Data analysis proficiency
Accomplishments
- Apprentice of the year nominee.
- Guest speaker at Higher Options Dublin.
- Insurance Institute of Dublin council member serving since 2024.
- Multiple Sporting Accolades.
Certification
- APA (Personal and Commercial Insurance)
- CIP (Certificate in Insurance Practice)
- Level 8 Bachelor of Arts (Honours) Insurance Practice (General) Apprenticeship
Timeline
Complex Injuries Claims Adjuster
AIG
08.2021 - Current
Bachelor of Arts (Honours) - Insurance Practice (General) Apprenticeship
ATU Sligo
08.2021 - 09.2024
General operative
Chadwicks
01.2018 - 08.2021
Leaving Certificate -
Roscommon Community College
09.2015 - 05.2021