I am a passionate, organised, customer-focused individual who enjoys the day to day
preparation and serving of food and drinks to customers. I would consider myself a very
approachable person with great communication and interpersonal skills. I believe I
possess these skills due to a range of experiences I have gained over the years. I have
over 6 years of experience in the hospitality industry, both front and back of house. I am
enthusiastic for building and maintaining strong relationships within the workplace and
strive to deliver excellent customer service. I also have 10 years experience of working in
the music industry which now allows me to travel the UK and Europe giving me valuable
insights into different ways of communication and operation.
As an employee of MAD Crew I work as part of a team at varied events from small scale to large scale gigs, conferences, festivals, and a range of other events.
Working under the general guidance of the Bar Manager, assisting in the smooth running
of our bar area to deliver a high standard of service and customer satisfaction. Providing a
visible presence to ensure that all customer requests and queries are responded to
promptly and effectively.
In this role I work alongside another chef in which we work together in a fast paced bar/
restaurant environment to ensure that service runs smoothly throughout the day. On
occasion I have had to run a full service on my own due to absence, this has trained me to
remain calm under mounting pressure.
The main duties involved in this role:
etc.
Domino's Pizza (February 2021 - September 2021 )
In this role I am responsible for working as part of a big team and striving to produce high
quality pizza's while working quickly and effectively.
customer inquiries and complaints.