Lia Odenwald
Surbiton,London
Summary
Enthusiastic individual dedicated to delivering compassion, and accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative manager
ACM Capoeira
Tooting, Wandsworth
04.2021 - Current
- Manage employee schedules to ensure smooth operations.
- Delegate tasks appropriately amongst staff.
- Manage and resolve employee queries and concerns to create a positive workplace culture.
- Coordinate weekly classes and seasonal charity events.
- Handle event planning, including associated travel and logistical arrangements.
- Follow up with previous clients to verify satisfaction and seek out new event planning opportunities.
- Manage finances including monthly membership and weekly payments.
- Organise successful events by liaising effectively with suppliers and participants.
Nursery assistant
Kindred Nurseries
Teddington, Richmond upon Thames
05.2019 - 04.2021
- Promoted a safe and stimulating environment by managing nursery resources effectively.
- Enhanced children's social skills through organising group activities.
- Fostered positive relationships with parents for better understanding of child's needs.
- Provided care for children, ensuring their well-being at all times.
- Engaged children in arts and crafts activities, fostering creativity and motor skills development.
- Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
- Observed children's behaviours, providing important insights into their development stages.
- Collaborated with other nursery staffs to ensure efficient day-to-day operations.
- Facilitated outdoor activities, promoting physical health among youngsters.
- Encouraged good hygiene practices among children promoting a healthy routine.
- Supported special needs children individually enhancing inclusivity within the setting.
- Created caring bonds with children for comfort and safety within nursery.
- Practiced child protection and health and safety measures to comply with guidelines.
Healthcare care assistant
Firstcol Service Ltd.
Thames Ditton, Surrey
11.2018 - 05.2019
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in daily living activities for enhanced patient comfort.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Organised recreational activities for improved social interaction amongst residents.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Collaborated with healthcare team for effective patient care delivery.
- Encouraged independence among patients whilst assisting them with tasks.
- Respected privacy and dignity of each resident during provision of care services.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Escalated safeguarding concerns promptly to maintain child safety.
Soft Play Cafe Supervisor
Jellybugs Kingston Ltd
Kingston upon Thames
10.2017 - 08.2018
- Trained staff members for enhanced productivity.
- Ensured cleanliness of the cafe with regular checks and maintenance tasks.
- Handled customer complaints for improved satisfaction levels.
- Maintained inventory levels by diligent ordering of supplies.
- Collaborated with management on promotional strategies for better business visibility.
- Implemented health and safety regulations to maintain a safe work environment.
- Supervised day-to-day operations, ensuring optimal workflow efficiency.
Care assistant
Helping Hands Community Care
Wimbledon, Merton
08.2016 - 01.2017
- Assisted senior clients with daily routines for improved quality of life.
- Administered prescribed medication to patients, ensuring their health and well-being.
- Increased patient comfort by providing personal care services such as bathing and grooming.
- Ensured safe living environment for patients by conducting regular home checks.
- Maintained clean surroundings, promoting a healthy living space for elderly clients.
- Provided companionship for emotional support and social interaction to lonely seniors.
- Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
- Demonstrated empathy towards the needs of the elderly, promoting dignity at all times.
- Collaborated efficiently with other healthcare professionals to ensure comprehensive care plan.
- Adhered strictly to confidentiality principles regarding patient information and records.
- Monitored individuals' physical and emotional wellbeing, promptly reporting changes to doctors and family members.
- Maintained patient logs, keeping accurate records to measure progress against services received.
Education
Master of Science - Forensic Psychology
Kingston University
Kingston upon Thames 09.2024 -
Bachelor of Science - Psychology
The Open University
Milton Keynes 10.2018 - 05.2024
A-Levels -
Munkacsy Mihaly Secondary Grammar School
Hungary 09.2000 - 06.2006
Montessori Early Years Educator Diploma -
Maria Montessori Institute
London 01.2016 - 01.2017
Skills
- Person-Centred care
- Safeguarding knowledge
- Disability awareness
- Dementia care expertise
- Resilience under pressure
- Care plan implementation
- Cultural sensitivity
- Empathy for clients
- Special needs experience
Certification
DBS update service
Supporting children with ADHD
Kingston CAMHS
3/2021
ADHD medication workshop
Kingston CAMHS
3/2021
Safeguarding training certificate
Kindred Virtual College
5/2019
Prevent training certificate
Kindred Virtual College
5/2019
Living with Dementia training
Merton Dementia Hub
The Alzheimer's Society
9/2016
Timeline
Master of Science - Forensic Psychology
Kingston University
09.2024 -
Administrative manager
ACM Capoeira
04.2021 - Current
Nursery assistant
Kindred Nurseries
05.2019 - 04.2021
Healthcare care assistant
Firstcol Service Ltd.
11.2018 - 05.2019
Bachelor of Science - Psychology
The Open University
10.2018 - 05.2024
Soft Play Cafe Supervisor
Jellybugs Kingston Ltd
10.2017 - 08.2018
Care assistant
Helping Hands Community Care
08.2016 - 01.2017
Montessori Early Years Educator Diploma -
Maria Montessori Institute
01.2016 - 01.2017
A-Levels -
Munkacsy Mihaly Secondary Grammar School
09.2000 - 06.2006
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