Leyla Miles
Looking for work
Pershore,Worcester
Summary
A dedicated professional with strong communication and interpersonal skills, adept at delivering exceptional customer service and managing queries and complaints efficiently. Proficient in cash register operation, ensuring accurate transactions and safe handling of cash. Demonstrates effective teamwork by contributing ideas and maintaining clear communication to achieve goals quickly. Highly organised with excellent time management skills, consistently ensuring product displays meet high standards. Committed to fostering a friendly and helpful environment for both customers and staff.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Store assistant
Simply Fresh
Pershore, Worcestershire
08.2022 - 10.2024
During my employment as a Store Assistant at Simply Fresh I gained expertise in operating tills and managing deliveries within the first three training days.
I also ensured store cleanliness was at it's highest standards to promote positive customer experiences.
Cultivated strong customer service skills through consistent interaction with customers, through behind the counter interaction, or directly helping face to face on shop floor.
I Worked two regular shifts weekly, actively accepting opportunities for additional hours, regularly checking the diary, seeking any available shifts that needed covering.
Overall, my experience within this area has provided me with skills and a positive working mentality that I am ready to carry into my next job.
Education
A-Levels - Psychology, Sociology, Media Studies
Worcester Sixth Form College
Worcester, Worcestershire 09.2022 - 07.2024
GCSEs - English Language
Pershore High School
Pershore, Worcestershire 09.2018 - 07.2022
GCSEs - Business
Pershore High School
Pershore, Worcestershire 09.2020 - 07.2022
Skills
Communication Skills: I have confident verbal communication and strong interpersonal skills
Customer Service: I am experienced in offering exceptional customer service, including assisting and welcoming customers, handling any queries/conflict, processing payments and managing complaints
Cash register operation: scanning items through and operating the till, whilst handling cash appropriately and safely
Teamwork: I work successfully in a team, contributing any ideas where I can, or simply just following my job role within the team and always communicating properly to ensure the job gets done efficiently and quickly
Stocking and loading shelves: Ensuring product display is at it's highest standard
Friendly and a helpful attitude towards customers and staff
Highly organized: Good time management, showing up to work on time
Languages
Turkish
Upper intermediate
German
Elementary
Accomplishments
Student Ambassador for a College open day, talking to numerous families and their children about the variety of different courses offered.
Timeline
A-Levels - Psychology, Sociology, Media Studies
Worcester Sixth Form College
09.2022 - 07.2024
Store assistant
Simply Fresh
08.2022 - 10.2024
GCSEs - Business
Pershore High School
09.2020 - 07.2022
GCSEs - English Language
Pershore High School
09.2018 - 07.2022
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