Lexie-Mae Jones

Working and assisting within the family's waste disposal business. My time spent working with WasteServe LTD has helped me gain and further develop my social and interpersonal skills along with my IT/computer skills with the ability to use a variety of programmes such as Microsoft Office, including Outlook and Excel. My roles and responsibilities performed at WasteServe LTD were,

• Streamlined administrative processes for increased efficiency in the workplace.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Maintained stock levels to avoid shortages in office supplies.
• Supported accurate record-keeping with proficient data entry skills.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Supported staff with administrative needs for photocopying, faxing and filing.
• Wrote professional letters, emails and memoranda for business communication.
• Applied maths abilities to calculate and check financial figures.

Working within a family owned business for a number of months to develop my social and interpersonal skills. Within my time at Crumbs I successfully executed the below duties and responsibilities gaining valuable everyday skills.

• Worked closely with other staff members, fostering a cooperative work environment.
• Enhanced cafe atmosphere with attention to cleanliness and decoration details.
• Prepped ingredients daily to maintain fresh offerings.
• Kept the workspace clean for a tidy and hygienic environment.
• Prepared hot beverages to meet individual customer preferences perfectly.
• Took accurate food orders, preventing misunderstandings and errors in service delivery.
• Restocked display cases regularly for optimal product availability.
• Improved customer satisfaction by always maintaining a friendly and positive attitude.
• Kept dining and service areas spotlessly clean for continued customer satisfaction.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Manned till and processed and recorded payments for orders.
• Increased order value by upselling sides, drinks and desserts.
• Prepared tables for guests and reset tables between customers.