Lewis Seward
Cardiff
Summary
Dedicated professional with a strong foundation in accounting, holding an AAT Advanced Diploma in Accounting Level 3. Demonstrates exceptional leadership skills, supervisory expertise, and outstanding customer service. Proficient in recruitment and hiring practices, with excellent communication and strong IT skills. Experienced in cash office operations, aiming to leverage these competencies to contribute effectively to organisational success.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
Slim Chickens
Cardiff
09.2019 - 12.2025
- Facilitated achievement of company objectives by guiding staff in their roles while prioritising customer satisfaction.
- Achieved smoother operations with staff scheduling and shift management.
- Enhanced guest satisfaction by addressing and resolving complaints swiftly.
- Supervised front-of-house operations, ensured top-quality customer service.
- Led team meetings, promoting open communication.
- Stored cash floats and delivered secure banking procedures.
- Wrote end of shift reports to facilitate service continuity.
- Inspected facility to identify and promptly address maintenance needs.
- Trained front of house team to handle high volume work with professionalism and accuracy.
Retail Worker
Go Outdoors
01.2017 - 01.2019
- Supported front-of-house staff and cash office operations in a busy environment.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Balanced cash drawers at the end of each day, ensuring accuracy in financial records.
- Enhanced customer experience by providing efficient service at tills.
- Provided exceptional customer service , enhancing customer loyalty.
Education
9 GCSEs Achieved, Grades A-C
Willows High School
Cardiff 09.2010 - 06.2015
AAT Advanced Diploma in Accounting Level 3
Cardiff And Vale College
01.2015 - 01.2017
Skills
- AAT Advanced Diploma in Accounting Level 3
- GCSE English – B
- GCSE Maths – B
- GCSE Science – B
- Cash office Experience
- Leadership skills
- Outstanding customer service
- Supervisory expertise
- Recruitment and hiring practices
- Communication excellence
- Strong IT skills
Affiliations
- Computer Gaming
- Gym/Fitness
- DIY Projects
Certification
- First Aid Certificate
- Food Hygiene and Safety
Languages
English
Fluent
Welsh
Elementary
References
References available upon request.
Timeline
Assistant Manager
Slim Chickens
09.2019 - 12.2025
Retail Worker
Go Outdoors
01.2017 - 01.2019
AAT Advanced Diploma in Accounting Level 3
Cardiff And Vale College
01.2015 - 01.2017
9 GCSEs Achieved, Grades A-C
Willows High School
09.2010 - 06.2015