Anne Harrison
Admin Assistant
Leicester
Summary
Took time out from 2014 till now, gaining a degree in Accounting Studies followed by a Masters in Forensic Accounting in 2022
Responsible and driven passionate about delivering outstanding quality and service. Offering 20 years of experience in industry with history of recognition for performance. Also dedicated to improving procedures for file movements, eliminating unnecessary storage, and maintaining secure information. Verifies documents, researches problems, and implements effective solutions.
Reliable employee seeking Admin position. Offering excellent communication and good judgment.
My aim is To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
EXPERIENCE Administration Assistant
Truline
Lutterworth
03.2009 - 01.2014
- Received and dispersed incoming mail and correspondence, making sure outgoing items as and when required
- I dealt with all client correspondence and internal communications in professional manner
- Created spreadsheets using Excel and maintained them regularly
- Made copies, sent faxes, and handled incoming and outgoing correspondence
- Greeted visitors offering refreshments and directing them to where they needed to go
- Streamlining and simplifying operational practices to make it easier to complete work orders more efficiently
- Uploaded files and entered data onto company databases
- Managed daily office operations and equipment maintenance
- Communicated with contractors and vendors to process orders, request maintenance services, and deliver instructions on behalf of office management
- I helped to set up a stock inventory program to keep check of all stock coming in and out of the office
- By doing this, the company were able to save money on stock
Carer Worker
Leicester City Council
Leicester
02.1990 - 02.2009
- Assisted with client care needs such as washing, dressing and toileting if and when required
- Supported and assisted in the feeding and drinking to those unable to complete these tasks
- Provided a supportive, caring and warm environments to clients when visiting them
- Supported other care workers when they needed assistance with their clients
- Adhered to and upheld all necessary rules and regulations when dealing with clients and members of the public
- Charted patient information such as mood changes, mobility activity, and daily inputs and outputs
- Created personalised care plans for all clients, according to individual difficulties and needs
- Conducted health checks on clients by measuring elements such as weight, temperature and pulse.
Administrative Assistant (Temp)
Midland Bank (now HSBC)
Leicester
01.1988 - 11.1990
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Processed customer transactions promptly, minimizing wait times.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Administrative Assistant (Temp)
Land Registry
Leicester
04.1989 - 01.1990
- Answered phone
- Executed record filing system to improve document organization and management.
- Edited documents to improve accuracy of language, flow and readability.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Education
Bachelor of Science - Accounting Studies
DMU University
Master of Science - Forensic Accounting
Demontfort University
Leicester 09.2019 - Current
Skills
Microsoft Excel proficientundefined
Certification
CLAIT Computing1 & 2
Timeline
Master of Science - Forensic Accounting
Demontfort University
09.2019 - Current
EXPERIENCE Administration Assistant
Truline
03.2009 - 01.2014
Carer Worker
Leicester City Council
02.1990 - 02.2009
Administrative Assistant (Temp)
Land Registry
04.1989 - 01.1990
Administrative Assistant (Temp)
Midland Bank (now HSBC)
01.1988 - 11.1990
Bachelor of Science - Accounting Studies
DMU University
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