Matthew Davies
Stoke-on-Trent,Staffordshire
Summary
Offering strong background in IT with keen analytical skills and problem-solving mindset. Knowledgeable about various network system, troubleshooting, and user support. Strong communicator with collaborative approach and eagerness to learn. Ready to use and develop analytical, technical, and teamwork skills in any role. Hardworking with a strong background in desktop office builds, working to a high standard against strict deadlines.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
IT Systems Analyst
Knights
Stoke-on-Trent
02.2025 - Current
Organised and executed various group and solo projects dedicated to refitting professional offices to exceptional quality, involving desk and computer installations, infrastructure support, and implementation of network systems under tight deadlines.
Supported network upgrade and maintenance for Unify and Cisco systems, securing reliable connectivity and access across numerous sites in UK.
Managed company wide audio-visual systems including direct and wireless access systems and informational display and entertainment boards, making sure information and access is kept up to date and available at all times.
Team leader
Trentham Garden Centre
Stoke-on-Trent
01.2025 - 02.2025
Progressed from service assistant to team leader while undertaking college studies.
Coordinated daily tasks, ensuring smooth workflow within the team.
Handled customer grievances professionally, minimising potential issues.
Education
GCSEs - Matt
Clayton Hall Academy
Stoke-on-Trent 01.2022 - 01.2023
Diploma of Higher Education - Computer Science
Newcastle-under-Lyme College
Newcastle-under-Lyme 02.2024 - 02.2025
Skills
Full UK Driving Licence
Active Directory management
Hyper-V Server manager
Remote access systems
Unifi Networks
Cisco Networks
Technical documentation writing
Hardworking
Capable or working well in a team or solo
Affiliations
- I am passionate about all things technical, I enjoy reading, animation and gaming as well as working out and staying active, when I can I enjoy travelling and hiking.
References
References available upon request.
Timeline
IT Systems Analyst
Knights
02.2025 - Current
Team leader
Trentham Garden Centre
01.2025 - 02.2025
Diploma of Higher Education - Computer Science
Newcastle-under-Lyme College
02.2024 - 02.2025
GCSEs - Matt
Clayton Hall Academy
01.2022 - 01.2023