Lewins Rochester
Sunderland,Tyne & Wear
Summary
Enthusiastic and hard working - intends to use an extensive past experience, in both paid and voluntary roles, to take a progressive next step and gain further experience, moving forward in a strong and meaningful career alongside further education. With a genuine passion for helping others and bringing great service, promises to aid customer experience whilst working hard to achieve company goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Sunderland, Tyne and Wear
11.2024 - Current
- Participated in regular stock takes helping manage supplies efficiently.
- Facilitated smooth flow of customers by effectively seeing to large queues during rush hours.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Managed inventory levels for efficient operations during peak hours.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Handled high-pressure situations calmly providing solutions promptly.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Volunteering Retail Assistant
St. Benedicts Hospice
Sunderland, Tyne and Wear
06.2023 - 07.2025
- Handled transactions, maintaining accurate till records.
- Managed inventory for streamlined store operations.
- Delivered excellent customer service by answering queries and providing product information.
- Provided coverage during peak times to manage customer flow effectively.
- Boosted sales through suggestive selling techniques.
- Ensured visual merchandising standards with regular display updates.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting a welcoming environment.
Community volunteer
Bethany City Church
Sunderland, Tyne and Wear
02.2022 - 03.2024
- Assisted in planning and executing holiday festivities, enhancing communal camaraderie.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Education
GCSEs -
St. Aidan's
Sunderland 09/2019 - 06/2024
Skills
- Communication excellence
- Leadership potential
- Peer collaboration
- Responsive engagement
- Items display set-up
- Fast-Paced work adaptability
- Health and Safety Compliance
- Cash handling
- Customer Service
- Food preparation
Affiliations
- Consistently work out, including both cardio and weight training.
- Take on a youth leader role at a local youth club
Accomplishments
Nominated for quarterly award in past employment
Timeline
Crew Member
McDonald's
11.2024 - Current
Volunteering Retail Assistant
St. Benedicts Hospice
06.2023 - 07.2025
Community volunteer
Bethany City Church
02.2022 - 03.2024
GCSEs -
St. Aidan's
09/2019 - 06/2024
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