Levi Hiscock
Saint Columb,Cornwall
Summary
Dedicated Crew Trainer with expertise in staff education, team motivation, and employee onboarding. Enhanced operational efficiency through development of training programmes and strict adherence to food safety standards. Committed to fostering a collaborative environment that prioritises exceptional customer service and high operational standards.
Overview
1
1
Certification
6
6
years of post-secondary education
6
6
years of professional experience
Work history
Crew trainer
McDonald's
St Columb, cornwall
05.2023 - Current
- Implemented new staff orientation programme for quicker integration into the team.
- Achieved high employee commitment through supportive mentoring practices.
- Reinforced learning outcomes with consistent follow-up checks on individual progress.
- Increased productivity levels through focused skill development sessions.
- Improved operational efficiency by conducting targeted problem-solving workshops for the crew.
- Created a positive working environment by promoting teamwork and cooperation.
- Boosted morale within the team via motivational speaking at routine briefings.
- Ensured adherence to company standards with meticulous instruction.
Crew member
McDonald's
St Columb, cornwall
08.2022 - 05.2023
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Handled high-pressure situations calmly providing solutions promptly.
- Executed daily operation procedures ensuring adherence to company's policies.
- Managed inventory levels for efficient operations during peak hours.
- Assisted in staff training to enhance teamwork and improve service delivery.
Kitchen porter
elseafood
newquay, Cornwall
03.2020 - 10.2021
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Assisted chefs in food preparation for efficient meal service.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Ensured a tidy workspace for the next day by regularly sweeping and mopping floors.
- Streamlined workflow to reduce waiting times for serving staff.
- Supported overall restaurant operations through effective teamwork with other staff members.
- Worked under pressure during peak times without compromising on quality of work delivered.
Education
GCSEs - GCSES
newquay tretherras
Newquay, Cornwall 09.2017 - 05.2022
Bsc (Hons) sports therapy - Sports Therapy
Marjon university
Plymouth 09.2024 -
A-Levels - level 3 sports diploma
Newquay tretherras 6 form
Newquay, Cornwall 09.2022 - 04.2024
Skills
- Food hygiene training
- Safe food handling
- Training program design
- Staff training
- Employee onboarding
- Communication excellence
- Customer Service
- Feedback provision
- Team motivation
- Staff development
- Patience and persistence
- Equipment handling
Certification
Medical Emergency Management in sport Basic Level
Duke of edinburgh bronze level
Affiliations
- football and hockey at a social level
- fishing and the outdoors
References
References available upon request.
Timeline
Bsc (Hons) sports therapy - Sports Therapy
Marjon university
09.2024 -
Crew trainer
McDonald's
05.2023 - Current
A-Levels - level 3 sports diploma
Newquay tretherras 6 form
09.2022 - 04.2024
Crew member
McDonald's
08.2022 - 05.2023
Kitchen porter
elseafood
03.2020 - 10.2021
GCSEs - GCSES
newquay tretherras
09.2017 - 05.2022