LESDY VANESSA AMU ZAMORA
London
Summary
Reliable and professional front-of-house assistant with experience in reception-style roles, people-facing environments, and structured settings requiring discretion and responsibility. Calm under pressure, attentive, and approachable, with a strong understanding of customer service, safety awareness, and working within established procedures. Particularly interested in working within theatre and live performance environments.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Nursery assistant
Bright Horizons
London
2024.08 - Current
- Maintained a calm, welcoming environment for children, parents, and staff
- Monitored arrivals and departures, ensuring safety and correct procedures were followed
- Communicated clearly with parents and team members
- Followed safeguarding, health & safety, and security protocols
- Demonstrated reliability, responsibility, and attentiveness throughout shifts
Production Extra – Film, TV & Commercials
Freelance
London
2017.08 - Current
- Worked within professional performance and production environments
- Followed access rules, schedules, and direction from production teams
- Maintained discretion and professional conduct backstage and on set
- Gained familiarity with stage-door style environments and controlled access areas
Front of House / Guest Services
via GIG London
2017.07 - 2023.12
- Worked in customer-facing roles across hospitality and event-based environments
- Greeted guests, managed entry flow, and provided clear information when needed
- Maintained professional standards in busy, public-facing settings
- Supported teams with organisation and smooth day-to-day operations
Education
Bachelor of Arts (Hons) - Music Performance
Anglia Ruskin University
Cambridge 2020.09 - 2023.01
Higher National Diploma - Music
Institute of Contemporary Music Performance (ICMP)
London 2019.01 - 2020.01
UAL Level 3 - Music Performance & Production
Westminster Kingsway College
London, England 2018.01 - 2019.01
BTEC Level 1 Business Administration
Westminster Kingsway College
London, England 2016.09 - 2017.06
Skills
- Reception & front-of-house support
- Greeting visitors, staff & performers professionally
- Monitoring access & maintaining secure entry points
- Clear communication & calm presence
- Handling enquiries & directing people appropriately
- Timekeeping, reliability & responsibility
- Working evenings, weekends & fixed schedules
- Discretion & confidentiality
ADDITIONAL
- Strong interest in theatre and live performance environments
- Fluent in Spanish; professional working proficiency in English
- Reliable, punctual, and attentive to detail
Timeline
Nursery assistant
Bright Horizons
2024.08 - Current
Bachelor of Arts (Hons) - Music Performance
Anglia Ruskin University
2020.09 - 2023.01
Higher National Diploma - Music
Institute of Contemporary Music Performance (ICMP)
2019.01 - 2020.01
UAL Level 3 - Music Performance & Production
Westminster Kingsway College
2018.01 - 2019.01
Production Extra – Film, TV & Commercials
Freelance
2017.08 - Current
Front of House / Guest Services
via GIG London
2017.07 - 2023.12
BTEC Level 1 Business Administration
Westminster Kingsway College
2016.09 - 2017.06