Lauren Davies
Birmingham
Summary
Highly organised and detail-focused Senior Administration Assistant and Document Controller with over 13 years of experience providing high-level administrative, PA, document control, project support, and office management services within deadline-driven professional environments. Experienced in supporting teams across construction, property, legal and professional services, with a strong background in document management, stakeholder coordination, office management, and executive support. Skilled in maintaining accurate records, managing confidential information, overseeing document control systems, and ensuring smooth day-to-day running of office and project functions. Confident in managing competing priorities, meeting strict deadlines and providing a high standard of service to internal teams, clients and external stakeholders. A proactive and dependable professional with strong leadership capability, excellent communication skills, and a consistent focus on accuracy, compliance and operational efficiency.
Overview
13
13
years of professional experience
6034
6034
years of post-secondary education
Work history
Senior Team Assistant and Document Controller
St. Modwen
Birmingham
04.2022 - 03.2026
- Provide senior-level administrative and document control support within a busy professional environment, ensuring the efficient day-to-day running of office and project support functions while maintaining high standards of accuracy, organisation, and service delivery.
- Manage and maintain document control systems, ensuring all documentation is accurately filed, tracked, version controlled, and easily accessible.
- Use SharePoint, Viewpoint, Azure, Diligent Entities, and the Microsoft Office Suite to manage records, documentation, reporting, and administrative workflows.
- Arrange for production, signing and completion of legal documents.
- Oversee the creation, receipt, distribution, tracking, and archiving of key business and project documentation in line with internal procedures and deadlines.
- Maintain structured electronic filing systems to support compliance, audit readiness, and efficient document retrieval.
- Ensure documents are correctly formatted, named, reviewed, and stored in accordance with company standards and version control processes.
- Support senior stakeholders and internal teams with administration, document preparation, correspondence and coordination tasks.
- Liaise with colleagues, clients, contractors, and external stakeholders to ensure timely document submissions and effective communication.
- Prepare reports, trackers, registers, and spreadsheets to support operational visibility and project progress.
- Handle confidential business information and sensitive records with professionalism, discretion, and accuracy.
- Assist in improving administrative and document control processes to enhance efficiency and maintain high service standards.
- Provide support for meetings, agendas, minutes, and follow-up actions where required.
- Contribute to the smooth coordination of multiple priorities in a fast-paced environment while maintaining a high level of accuracy.
Project Team Administrator
Baily Garner LLP
Birmingham
03.2013 - 04.2022
- Provided comprehensive administrative, PA, and office management support to a busy project team within a fast-paced professional office environment, ensuring the smooth delivery of day-to-day business operation and senior team support.
- Managed diaries, scheduled appointments, and coordinated meetings for senior team members, ensuring efficient time management and workflow planning.
- Booked and coordinated meeting rooms, organised internal meetings, and ensured all logistical arrangements were in place.
- Handled confidential documentation and sensitive information with a high level of discretion and professionalism.
- Provided flexible support across multiple business functions in line with changing team and project priorities.
- Assisted the bids team with the production of tender submissions, including PQQs.
- Prepared and issued Invitations to Tender and distributed to tendering contractors.
- Managed the administration team, overseeing workloads, providing day-to-day support, and ensuring a consistently high standard of administrative service delivery.
- Carried out monthly 1-1 meetings with administration team members, providing support, and development feedback.
- Delivered professional reception cover, acting as the first point of contact for clients, visitors, and external stakeholders.
- Welcomed visitors, maintained a professional front-of-house presence, and ensured positive client and guest experience.
- Carried out audio typing and prepared professional documents, correspondence, reports, and other business materials accurately and efficiently.
- Maintained effective communication with clients and internal teams, acting as a key point of contact for enquiries and coordination.
- Supported office operations through document preparation, filing, data entry, and maintaining accurate business records.
- Assisted with general office management duties to ensure the smooth running of the workplace and team support functions.
- Reported building maintenance issues and liased with relevant contractors to ensure timely resolution.
- Provided reprographics support and preparation of professional documentation.
- Ordered and monitored office stock and stationary supplies, ensuring appropriate stock levels were maintained.
Education
Business and Administration
Bournville College
BirminghamGCSE - English
Frankley Community High School
GCSE - Maths
Frankley Community High School
Skills
- Document Control & Records Management
- Senior Administration & Executive Support
- Property Administration & Team Coordination
- Meeting & Room Scheduling
- Tender & Bid Administration
- Team Management & Staff Supervision
- SharePoint, Viewpoint, Azure & Diligent Entities, DocuSign
- Microsoft Office Suite
- Diary & Inbox Management
- Reprographics & Document Production
- Team Coordination & Office Management
- Construction / Property / Legal Sector Support
- Audio Typing & Document Preparation
- Client & Stakeholder Liaison
- Reception & Front-of-House Support
- Compliance & Confidential Records Handling
- Report Preparation & Data Accuracy
- Office Operations & Facilities Coordination
- Experienced in both front-of-house and back-office operational support
- Excellent organisational and time management skills
- Confident managing confidential and sensitive information
- Professional communication with clients, visitors, and stakeholders
- Able to prioritise and manage multiple deadlines
- Experienced supporting senior teams in busy office environments
- Proactive, reliable, and adaptable approach to work
- Strong team leadership and coordination skills
References
References available on request
Timeline
Senior Team Assistant and Document Controller
St. Modwen
04.2022 - 03.2026
Project Team Administrator
Baily Garner LLP
03.2013 - 04.2022
Business and Administration
Bournville College
GCSE - English
Frankley Community High School
GCSE - Maths
Frankley Community High School