Lena Sorby
Salisbury,Wiltshire
Summary
Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Overview
9
9
years of professional experience
Work history
Health care assistant
Sugarman Health & Wellbeing
Soho Square, London
2026.01 - 2026.04
- Prepared meals for patients, ensured balanced nutrition intake.
- Provided emotional support to patients and their families during difficult times.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Enhanced healing process by changing wound dressings regularly.
- Assisted in patient care, improved comfort and well-being.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Safely and securely transported patients using hoists and wheelchairs.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
Support care worker
Sue landon
Netheravon, Wiltshire
2023.06 - 2024.06
- Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
- Responded rapidly during emergencies ensuring timely medical intervention.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Assisted clients with daily activities for improved quality of life.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Maintained a clean, safe environment for patients' comfort and safety.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Monitored patient symptoms and progress to boost health outcomes.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Offered clinical support from wound care to medication administration.
Sales assistant
Kalpesh Kumar
Suva, Fiji
2017.04 - 2020.02
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Demonstrated products effectively leading to increased sales conversions.
- Managed till operations smoothly, reducing waiting time for customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Improved customer service by efficiently handling queries and complaints.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Utilised excellent communication skills to provide detailed product information.
- Trained new staff members, fostering a supportive working environment.
- Offered personalised shopping advice to enhance customer experiences.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
Education
Certificate in admin - Office Administration
Fiji National University
Suva2011
Year 9 - Year 12 - Arts commerce
Laucala Bay Secondary School
Suva2006
Skills
- Exercise and activity planning
- Use of medical software
- Personal hygiene maintenance assistance
- Supporting family members
- Handling distressed patients
- Patient care
- Emergency response training
- Toileting and grooming
- Patient mobility assistance
- Bedside manner
- Patient transporting
Languages
English
Upper intermediate
B2
Additional Information
Refernces
Alex Antell-Giuliani
Sugarman Health & wellbeing
07779555303
alex.antell-giuliani@sugarmanhealth.com
Audrey Hicks
07866697716
audrina.victoria@icloud.com
Timeline
Health care assistant
Sugarman Health & Wellbeing
2026.01 - 2026.04
Support care worker
Sue landon
2023.06 - 2024.06
Sales assistant
Kalpesh Kumar
2017.04 - 2020.02
Certificate in admin - Office Administration
Fiji National University
Year 9 - Year 12 - Arts commerce
Laucala Bay Secondary School