Dedicated healthcare professional with extensive expertise in elderly care, dementia awareness, and patient-centred care plans. Proficient in promoting safe and efficient use of medical resources, infection prevention, and medication administration while maintaining a commitment to professionalism, integrity, and ethical standards. Skilled in building relationships across diverse cultural backgrounds, leading and mentoring teams, and handling emotionally charged situations with empathy and composure. Adept at risk management, policy formulation, and strategic thinking to enhance healthcare outcomes. Certified in first aid and manual handling with a strong focus on safeguarding practices, patient education, and effective delegation. Passionate about improving quality of life through innovative care strategies and fostering a culture of respect and compassion within healthcare settings.