Leihaana Amonoo-Kuofi
Winchester,Hampshire
Summary
Dedicated and service-oriented with expertise in cashiering, order-bagging and customer experience. Demonstrates a welcoming and professional demeanour, excelling in complaint handling and product knowledge. Hardworking and organised with good conversational and time management abilities. Skilled in organisation and has a keen eye for detail, ensuring smooth store operations - aiming to leverage these abilities to enhance customer satisfaction and drive sales success.
Overview
1
1
Certification
5
5
years of professional experience
Work history
Front of House Team Member
Pret A Manger
London
2026.03 - 2026.05
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Assisted guests with queries or requests for optimal guest experience.
- Established rapport with regular diners, fostering a loyal client base.
- Managed cash transactions accurately, ensuring accurate financial records.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
Dementia Care Home Assistant
Brendoncare
Winchester, Hampshire
2023.05 - 2023.09
- Provided emotional support and social interaction to enhance residents' wellbeing.
- Assisted with basic care tasks to uphold residents' dignity.
- Documented individual residents' food and drink preferences to enhance service quality and served food and drink to members.
- Organised and executed club events for elderly members.
- Performed basic housekeeping duties, maintaining cleanliness of the environment.
Youth Orchestra Assistant Volunteer
Hampshire Music Service
Winchester , Hampshire
2021.09 - 2023.07
- Facilitated a positive environment for young members during rehearsals and breaks to encourage their participation.
- Assisted in rehearsals with instrumental demonstrations and explanations.
- Collaborated with conductor to enable smooth rehearsals and concerts.
- Managed sheet music to enhance accessibility and maintain orderliness.
Education
MBBS (Bachelor of Medicine, Bachelor of Surgery) - Medicine
King's College London
London 09/2024 -
A-Levels - Maths, Chemistry, Biology, Music
Peter Symonds College
Winchester, Hampshire 09/2022 - 06/2024
Skills
- Cash handling
- Customer experience
- Face-to-face sales
- Complaint handling
- Product knowledge
- Working with children
- Welcoming demeanour
- Workplace professionalism
Certification
First Aid Certification
Timeline
Front of House Team Member
Pret A Manger
2026.03 - 2026.05
Dementia Care Home Assistant
Brendoncare
2023.05 - 2023.09
Youth Orchestra Assistant Volunteer
Hampshire Music Service
2021.09 - 2023.07
MBBS (Bachelor of Medicine, Bachelor of Surgery) - Medicine
King's College London
09/2024 -
A-Levels - Maths, Chemistry, Biology, Music
Peter Symonds College
09/2022 - 06/2024