Leigh Meddle
Bournemouth,UK
Summary
Possessing a full, clean UK driving licence with C1 and eight years of experience driving large vans and excelling in high pressure environments, demonstrating strong critical thinking and decision making abilities. With a history working in roles that required excellent interpersonal and communication skills. Proficient in electronic record keeping is complemented by a commitment to accountability and duty of candour. A focus on learning from incidents to mitigate risk and enhance productivity underscores a dedication to continuous improvement. Career goals include leveraging these skills to contribute effectively in dynamic settings. If successful, I will really look forward to aiding Beryl's mission by using these skills to work independently out in the field as a Redistribution Driver.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work history
Biomedical Fieldworker
The National Centre of Social Research
2023.01 - 2024.01
- Involved in biomedical data collection, including physical measurements and venipuncture, ensuring accurate and ethical data gathering for health and social research studies.
- Delivered sensitive and professional interviews, asking questions on health, illness, education, housing, and lifestyle to support impactful social research. Recorded this data with precision and confidentiality, contributing to quality research outputs for studies like, “The Health Survey for England”, which helped shape health and government policy.
- Proactively addressed participant feedback and resolved concerns during client visits, ensuring high satisfaction by listening attentively, and offering clear explanations, and escalating complex issues to management when necessary.
- Managed own flexible work schedule, independently organising visits to multiple households whilst always meeting deadlines. Maintained high standards of professionalism and adhered to strict health and safety protocols in community settings.
Paramedic
The London Ambulance Service
London
2018.01 - 2024.01
- Delivered emergency and non-emergency medical care on the NHS frontline, working effectively under pressure in life threatening and time critical situations.
- Assessed and managed patients with minor injuries/illnesses, as part of a team and as a solo responder, independently triaging and making critical decisions.
- Proficient in de-escalation and implementing diplomatic resolution with complex client needs.
- Maintained up to date mandatory training and an evidenced portfolio.
Customer Assistant
TESCO
Dingwall, Highland
2009.01 - 2014.01
- Addressed customer feedback and resolved complaints promptly, ensuring high satisfaction levels by listening attentively, offering solutions, and escalating complex issues to management when necessary.
- Delivered exceptional customer service by assisting shoppers with product queries, resolving complaints efficiently, and maintaining a friendly, approachable demeanour to enhance the shopping experience.
Education
Higher National Certificate - Business/Golf Management
University of The Highlands & Islands
Inverness, Highland 2007.01 - 2008.01
Bachelor of Science - Sports Therapy
Teesside University
Middlesbrough 2012.01 - 2015.01
Bachelor of Science - Paramedic Science
St George's University
London 2015.01 - 2018.01
Skills
- Full, clean UK driving licence with C1 (8 years experience driving large vans)
- Transferrable skills working independently under pressure in fast paced environments
- Excellent interpersonal and communication skills
- Strong critical thinking and decision making abilities
- Proficient in electronic record keeping
- Team player
LANGUAGE
Fluent English
Affiliations
- Keen cyclist with a passion for cycling maintaining my own collection of bikes
REFERENCES
Available on request
CAREER GOALS
- Commit to joining Beryl and become a respected member of the team and confidently work independently in a new role.
- Build a reputation as a trusted and collaborative team member. In order to enhance collective performance, I will build rapport, actively contributing to team objectives and sharing insights.
- Drive brand success by delivering outstanding customer service. I look forward to distributing and maintaining the fleet of Beryl bikes and scooters, as well as making every customer feel respected when I interact with them.
- I will receive feedback with clarity and patience and strive to be better.
- I am willing to give it my all to make this career transition beneficial to me and the company I represent.
Timeline
Biomedical Fieldworker
The National Centre of Social Research
2023.01 - 2024.01
Paramedic
The London Ambulance Service
2018.01 - 2024.01
Bachelor of Science - Paramedic Science
St George's University
2015.01 - 2018.01
Bachelor of Science - Sports Therapy
Teesside University
2012.01 - 2015.01
Customer Assistant
TESCO
2009.01 - 2014.01
Higher National Certificate - Business/Golf Management
University of The Highlands & Islands
2007.01 - 2008.01