Lee Goodrick
Newark on Trent,Nottinghamshire
Summary
Compassionate individual with natural aptitude for listening and interpersonal communication, complemented by background in wellness and mental health support. Possesses skills in stress management and holistic care, ensuring nurturing environment for clients. Committed to enhancing client well-being through thoughtful,
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
24
24
years of professional experience
Work history
Holistic therapist / freelance
Advanced Skin Health & Holistics
Nottinghamshire
10.2024 - Current
- Generated repeat business through exceptional customer service.
- Enhanced client well-being by providing holistic therapeutic treatments.
- Assessed client needs to provide tailored holistic massage / skin plans.
- Educated clients about the benefits of regular massage and other therapeutic techniques for improved well-being.
- Managed financial records by meticulously entering and updating data.
Hair loss consultant / customer service provider
Aderans/ Trendco Uk Ltd
Manchester
01.2023 - 07.2024
- ·Supporting salon management with general office admin as and when required.
- Collaborated with a variety of industry professionals for effective project delivery either B2B or B2C.
- Delivering a 5* client experience in private consultations, tailoring the approach to meet the individual needs of the client.
- Enhanced client understanding of market trends, leading to informed decision making.
- Managed multiple projects simultaneously whilst ensuring timely completion and quality control.
Self-Published Author & Trauma Guidance Mentor
Self Employed
, Nottinghamshire
01.2021 - 12.2023
- Successful self-publication of books Break Free – available on Amazon and other online outlets worldwide.
- Utilised Microsoft windows to effectively organise and manage content, improving communications and quality output.
- Worked extensively to develop coping mechanisms that's help clients through stressful and triggering times either through their own new situation or previous painful memories and using own past trauma to connect on variability side from my own personal journey
Creative Hair Director
Effleurage Hair & Beauty
, Derbyshre
01.2011 - 02.2019
Assistant manager
Toni and Guy
11.2000 - 02.2010
Education
Higher National Diploma - Services Management
Alison
Nottinghamshire 10.2024 - 11.2024
Certificate of Higher Education - Emergency First Aid and CPR
British Heart Foundation
/2024 - /2024
Certificate of Higher Education - Pharmacotherapy
Alison
/2024 - /2024
ITEC L2 - Trichology
Trichocare
/2024 - /2024
Certificate of Higher Education - ABC MEN Barbering
Vidal Sassoon
Manchester /2024 - /2024
Higher National Diploma - Massage therapy
Alison
/2024 - /2024
Certificate of Higher Education - Men’s Hair Systems, Custom Made Wigs/Enhancers, and Cyber & V-Hair
Aderans UK Ltd
/2023 - /2023
Certificate of Higher Education - Foundation Colouring & Cutting
Toni and Guy
London and Manchester /2000 - /2001
NVQ Level 2 - Hairdressing
The Academy
/1998 - /1999
NVQ Level 2 - Customer Services
The Academy
/1998 - /1999
Skills
- Excel at Customer Care
- Results Driven
- Focus on Continuing Education
- Good Knowledge of Microsoft 365 Suite
- British Red Cross First Aid and CPR Cert (Mar ’24)
- Published Author on Trauma
- Full UK Driving Licence (Auto)
- DBS Certified (valid until 2026)
- Policy implementation and enforcement
References
References available upon request.
Timeline
Holistic therapist / freelance
Advanced Skin Health & Holistics
10.2024 - Current
Higher National Diploma - Services Management
Alison
10.2024 - 11.2024
Hair loss consultant / customer service provider
Aderans/ Trendco Uk Ltd
01.2023 - 07.2024
Self-Published Author & Trauma Guidance Mentor
Self Employed
01.2021 - 12.2023
Creative Hair Director
Effleurage Hair & Beauty
01.2011 - 02.2019
Assistant manager
Toni and Guy
11.2000 - 02.2010
Certificate of Higher Education - Emergency First Aid and CPR
British Heart Foundation
/2024 - /2024
Certificate of Higher Education - Pharmacotherapy
Alison
/2024 - /2024
ITEC L2 - Trichology
Trichocare
/2024 - /2024
Certificate of Higher Education - ABC MEN Barbering
Vidal Sassoon
/2024 - /2024
Higher National Diploma - Massage therapy
Alison
/2024 - /2024
Certificate of Higher Education - Men’s Hair Systems, Custom Made Wigs/Enhancers, and Cyber & V-Hair
Aderans UK Ltd
/2023 - /2023
Certificate of Higher Education - Foundation Colouring & Cutting
Toni and Guy
/2000 - /2001
NVQ Level 2 - Hairdressing
The Academy
/1998 - /1999
NVQ Level 2 - Customer Services
The Academy
/1998 - /1999
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