Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
references
Timeline
Generic

LEDOUX TOUKAM

JOHANNESBURG,SOUTH AFRICA

Summary

Experienced business development professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work history

Business development manager

IRONFX(brokersintro)
Johannesburg, South Africa
03.2023 - Current
  • Unveiled new revenue streams through diversification strategies.
  • Fostered client relationships, leading to increased brand loyalty.
  • Delivered excellent customer service by addressing queries promptly and effectively.
  • Managed key accounts, ensuring high levels of customer satisfaction.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Assessed competitor activities for strategic positioning.

Sales representative

BLACK MOUNTAIN INVESTORS
Pretoria, south africa
06.2022 - 08.2022
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Identified potential leads, resulting in improved sales performance.
  • Navigated challenging negotiations to secure lucrative contracts.
  • Maintained thorough records of all sales activities to ensure transparency.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Resolved customer concerns promptly to maintain satisfaction.

Customer sales representative( bpo)

QUANTANITE
JOHANNESBURG, SOUTH AFRICA
01.2022 - 05.2022
  • Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
  • Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
  • Boosted sales revenue through aggressive and targeted marketing strategies.
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Understood customer needs to craft exceptional sales journeys.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.

Customer sales representative

SILIFA INVESTMENTS
Johannesburg, South Africa
02.2013 - 12.2021
  • Participated in team meetings, contributing towards strategy improvement.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Developed comprehensive sales strategies to drive business growth.
  • Constructed promotional displays to drive sales boost.
  • Developed effective relationships with clients to understand their needs.
  • Attended trade exhibitions and conferences, enhanced brand image.
  • Collaborated with marketing department to improve product visibility.
  • Managed key accounts whilst ensuring customer satisfaction.

Education

Higher National Diploma - Transport logistics supply chain management

Damelin correspondance college
johannesburg
03.2015 - 07.2017

Certificate of Higher Education - Import Export

University of Capetown(Getsmarter)
Capetown
03.2014 - 07.2014

Skills

  • Key account handling
  • Strategic prospecting
  • Leadership aptitude
  • Knowledge of erp systems
  • Customer relationship management software
  • Product knowledge
  • Lead generation
  • Customer retention tactics
  • Pipeline Management
  • Relationship development

Affiliations

  • Gospel,Reading,Meditation

Accomplishments

2024 Ironfx Sales champion Award

Languages

English
Fluent
French
Native

References

References available upon request.

references

Peter Kalonji(Quantanite) kalongopeter81@gmail.com

0746111012

Nesbert Shaba (ironfx) Tshabanesbert@gmail.com

0781445446

Mathapelo Patricia(ironfx) thapimanota@gmail.com

0848036459


Timeline

Business development manager

IRONFX(brokersintro)
03.2023 - Current

Sales representative

BLACK MOUNTAIN INVESTORS
06.2022 - 08.2022

Customer sales representative( bpo)

QUANTANITE
01.2022 - 05.2022

Higher National Diploma - Transport logistics supply chain management

Damelin correspondance college
03.2015 - 07.2017

Certificate of Higher Education - Import Export

University of Capetown(Getsmarter)
03.2014 - 07.2014

Customer sales representative

SILIFA INVESTMENTS
02.2013 - 12.2021

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LEDOUX TOUKAM