Leanne Gilder
Kettering ,Northamptonshire
Summary
A dedicated professional known for reliability and trustworthiness, with strong communication skills and a proven ability in problem-solving. Demonstrates effective team building and leadership capabilities, supported by a valid driving licence. Committed to leveraging these skills to achieve organisational goals and drive success.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Support worker
Mencap
Kettering, Northants
2025.12 - 2026.05
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Guided patients in tasks to enhance independence.
- Prepared meals that catered to dietary requirements of clients.
- Attended regular meetings and provided feedback on client progress to support personalised care plans.
- Administered medication as scheduled promoting health outcomes.
- Completed cleaning duties ensuring a safe home environment.
Cleaner
Brightr
Kettering , Northamptonshire
2023.09 - 2025.12
- Maintained high standards of cleanliness and hygiene by thorough daily washing, dusting, hoovering and mopping.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Adhered strictly to company policies regarding the correct use and storage of chemicals, reducing potential health risks.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
Care team leader
Diamond Hands Care Company
Corby , Northamptonshire
2023.01 - 2023.08
- Coordinated with healthcare professionals to deliver person-centered care plans for each client.
- Conducted risk assessments in each home environment, prioritising safety for all clients.
- Strengthened team morale with regular reinforcement and feedback.
- Delivered exceptional care to elderly clients by assisting them with personal hygiene tasks.
- Provided nutritious meals for improved client health.
- Managed medication schedules to ensure correct dosage at appropriate times.
- Kept detailed records of care delivered during each visit, maintaining transparency for family members and other healthcare professionals.
Till operative
Aldi
Kettering, Northamptonshire
2016.05 - 2018.03
- Collaborated closely with store management for daily operations success.
- Greeted each customer warmly, creating a friendly shopping environment.
- Processed payments swiftly for improved customer experience.
- Balanced till at end of day, maintaining accurate records.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Assisted customers with enquiries to enhance their shopping experience.
Shop floor superviser
B&M Retail
Kettering, Northamptonshire
2013.12 - 2016.05
- Monitored stock levels, ensured timely reordering of popular products.
- Delegated tasks to the team to improve productivity on the shop floor.
- Enforced health and safety regulations for a safer working environment on the shop floor.
- Monitored performance against daily targets and motivated teams to increase sales.
- Assisted in recruitment, interviewing potential candidates suitable for various roles within the store.
- Facilitated smooth shift handovers to maintain continuity in store operations.
- Boosted team morale with regular communication and constructive feedback.
- Ensured high standards of customer service by effectively supervising shop floor activities.
Education
NCFE CACHE - Understanding in Children and Young Peoples Mental Health
The Open University
Kettering 2020.06 - 2021.06
Access Course - Work, People and Society
The Open University
Kettering 2019.06 - 2020.06
Diploma of Higher Education - Health and Social Care
Tresham College
Kettering 2010.09 - 2013.07
GCSEs - Mathematics
The Rushden Community College
Rushden 2008.07 - 2008.07
GCSEs - English
The Rushden Community College
Rushden 2008.07 - 2008.07
GCSEs - Science
The Rushden Community College
Rushden 2008.07 - 2008.07
GCSEs - Health and Social Care
The Rushden Community College
Rushden 2008.07 - 2008.07
Skills
- Reliability and trustworthiness
- Communication skills
- Problem-solving
- Team building
- Leadership
- Driving License
Timeline
Support worker
Mencap
2025.12 - 2026.05
Cleaner
Brightr
2023.09 - 2025.12
Care team leader
Diamond Hands Care Company
2023.01 - 2023.08
NCFE CACHE - Understanding in Children and Young Peoples Mental Health
The Open University
2020.06 - 2021.06
Access Course - Work, People and Society
The Open University
2019.06 - 2020.06
Till operative
Aldi
2016.05 - 2018.03
Shop floor superviser
B&M Retail
2013.12 - 2016.05
Diploma of Higher Education - Health and Social Care
Tresham College
2010.09 - 2013.07
GCSEs - Mathematics
The Rushden Community College
2008.07 - 2008.07
GCSEs - English
The Rushden Community College
2008.07 - 2008.07
GCSEs - Science
The Rushden Community College
2008.07 - 2008.07
GCSEs - Health and Social Care
The Rushden Community College
2008.07 - 2008.07