Nicole Rutherford
Birmingham,GB
Summary
Professional with expertise in maintaining professional boundaries and delivering empathetic client support. Proven ability in daily living assistance, medication administration, and care management. Proficient in activity planning, health and safety protocols, and safeguarding policies, ensuring effective communication and assertiveness. Committed to enhancing client well-being through strategic care while ensuring safe transportation with a clean driving record.
Overview
17
17
years of professional experience
Work history
Support worker
Baobabcare Ltd
Birmingham, West Midlands
2021.07 - Current
- Supported clients with companionship during outings to enhance social interaction.
- Assisted clients in achieving independence through structured tasks and activities.
- Administered medication according to schedule to maintain health standards.
- Coordinated transport for medical appointments to ensure timely arrivals.
- In charge of 5 residents and their family.
Care assistant
Care and Resolve Ltd
Birmingham, West Midlands
2018.01 - 2021.07
- Facilitated team meetings to assist in improving service delivery for residents.
- Supported elderly residents with mobility exercises to aid in enhancing physical strength.
- Complied with professional standards and regulations while performing duties.
Housekeeper
Local housing Management and Support Services Ltd
Birmingham, West Midlands
2012.02 - 2018.01
- Assisted in sourcing groceries to maintain pantry inventory.
- Contributed to daily bed-making for organised living areas.
- Supported hygiene practices to promote better living conditions.
Hospitality team member
Aston Villa Football Club
Birmingham, West Midlands
2009.04 - 2011.02
- Supported team in reaching targets through effective upselling of menu items.
- Organised reservations to enhance occupancy levels.
- Followed health and safety regulations to ensure a secure environment for guests.
- Liaised with kitchen staff to confirm stock availability.
Education
NVQ Level 1 - Retail
Birmingham Metropolitan College
Birmingham /2014 - /2014
Health and social care NVQ 2 - Health and Social care
Victoria Park Skill Centre
Birmingham /2009 - /2010
CLAIT - CLAIT Information Technology
Victoria Park Skill Centre
Birmingham /2001 - /2002
NVQ 1 - Childcare
Victoria Park Skill Centre
Birmingham /2001 - /2002
GCSEs (B-D) - Secondary Education
Whalley Range High School for girls
Manchester /1985 - /1991
Skills
- Professional boundaries understanding
- Client empathy and support
- Reliability and trustworthiness
- Daily living assistance
- Medication administration
- Care management
- Activity planning
- Health and safety procedures
- Assertiveness
- Safeguarding policies
- Outdoor activities organization
- Appointment management
- Record-keeping
- Clean driving record
Affiliations
- I am passionate about food; I enjoy watching cookery programmes and cooking in my spare time. My other interests are reading, listening and dancing to music and spending time with my family and friends. I love fashion and exploring the latest seasons clothes. I love attending the annual fashion show at the NEC in Birmingham.
Timeline
Support worker
Baobabcare Ltd
2021.07 - Current
Care assistant
Care and Resolve Ltd
2018.01 - 2021.07
Housekeeper
Local housing Management and Support Services Ltd
2012.02 - 2018.01
Hospitality team member
Aston Villa Football Club
2009.04 - 2011.02
NVQ Level 1 - Retail
Birmingham Metropolitan College
/2014 - /2014
Health and social care NVQ 2 - Health and Social care
Victoria Park Skill Centre
/2009 - /2010
CLAIT - CLAIT Information Technology
Victoria Park Skill Centre
/2001 - /2002
NVQ 1 - Childcare
Victoria Park Skill Centre
/2001 - /2002
GCSEs (B-D) - Secondary Education
Whalley Range High School for girls
/1985 - /1991