Summary
Overview
Work history
Education
Skills
Timeline
Generic

Leanne Barclay

Ashgill,Lanarkshire

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Organised and dependable individual with years of varied experience and a unique set of skills. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work history

Sales advisor

New Look
Hamilton, South Lanarkshire
10.2012 - 07.2025
  • Facilitated smooth checkout process, enhancing customer satisfaction levels.
  • Delivered excellent customer service by addressing and resolving queries.
  • Assisted in stock taking for accurate inventory management.
  • Maintained clean, organised retail environment to enhance shopping experience.
  • Monitored and refreshed displays to attract customers.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Built rapport with new and existing customers to boost client retention.
  • Managed cash registers accurately during shifts, minimising errors in cash handling practices.
  • Executed visual merchandising displays to increase product appeal.
  • Trained junior staff members in visual merchandising techniques, improving team efficiency.

Assembly operator

Ashgill Electronics Limited
Larkhall, Lanarkshire
05.1995 - 11.2010
  • Monitored inventory levels of parts needed for assembly, avoiding unnecessary delays in production schedule.
  • Adhered strictly to safety protocols during all aspects of assembly work.
  • Improved production efficiency with meticulous attention to detail in assembly processes.
  • Managed time effectively whilst balancing multiple tasks simultaneously on the production floor.
  • Coordinated effectively with team members for efficient workflow during busy periods.
  • Enhanced overall product quality with careful inspection after each stage of the assembly process.

Cafe worker

Violet Cafe
Stonehouse, Lanarkshire
05.1993 - 04.1995
  • Delivered prompt service to customers, resulting in repeat business.
  • Prepared hot and cold beverages for customers' satisfaction.
  • Followed all cafe policies and procedures diligently for consistency in service quality.
  • Managed take-away orders efficiently, catering to the needs of busy customers.

Owner

Young Dimensions
Larkhall, Lanarkshire
06.1990 - 05.1991
  • Oversaw inventory management, preventing stock shortages or overages.
  • Managed daily operations, ensuring smooth running of the business.
  • Provided exceptional customer service, resulting in repeat business.
  • Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
  • Researched market trends and consumer behaviour to support business decision-making.

Education

Scottish Qualifications Certificate - Child, Health and Social Care

Motherwell College
Motherwell
03.2012

GCSEs -

Larkhall Academy
Larkhall
05.1988

Skills

  • Customer engagement
  • Sales training
  • Selling techniques
  • E-Commerce platforms
  • Data privacy regulations
  • Cash handling
  • Customer Service
  • Health and Safety Compliance
  • Customer relations
  • Payment Processing
  • Product knowledge
  • Opening and closing procedures
  • Equipment Maintenance

Timeline

Sales advisor

New Look
10.2012 - 07.2025

Assembly operator

Ashgill Electronics Limited
05.1995 - 11.2010

Cafe worker

Violet Cafe
05.1993 - 04.1995

Owner

Young Dimensions
06.1990 - 05.1991

Scottish Qualifications Certificate - Child, Health and Social Care

Motherwell College

GCSEs -

Larkhall Academy
Leanne Barclay