Leanna Kermode
Eastbourne
Summary
I am an experienced Content creator - bilingual in English and Spanish - who is looking for a career in the Digital Marketing industry. I have a proven track record of achieving goals, working under pressure and adding value to the wider team. I'm a warm and enthusiastic person and I would welcome any position that can further develop my career.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Full Range Front and Back of House
Pizza Hut
Eastbourne, East Sussex
08.2024 - Current
- Managed walk-in, online, and telephone reservations, scheduling all bookings.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Kept tables clean and presentable by clearing glassware, cutlery and crockery from tables when finished.
- Maintained extensive understanding of current offers, menu items and seasonal dishes.
- Greeted new customers, answered initial questions and took drink orders.
Co-Designer
JDRF UK
Coventry, West Midlands
12.2022 - 12.2023
- Co-design workshops designing and developing product to aid self-managing type 1 diabetes.
Activity Leader
EF International
Eastbourne
06.2023 - 08.2023
- Worked as an activities leader for EF in a summer camp over a nine-week duration.
- Organised activities and maintained control of groups of children and adults aged 12–18.
- Led group excursions to locations like Brighton, London, Oxford, and Cambridge.
- Displayed passion, care, and calm leadership with creative initiative and quick-thinking skills.
- Developed leadership skills such as assertiveness and confidence, and teamwork skills such as communication and time management.
Volunteer Retail Assistant
PDSA Charity Shop
Eastbourne
02.2023 - 06.2023
- Operated tills and processed payments during busy retail periods.
- Processed donated stock, including sorting, steaming, and labelling of items.
- Organised and displayed items in a visually appealing manner.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Illustrator
World Afro Day
Eastbourne
04.2022 - 04.2022
- Illustrated highly polished, technically accurate designs and assets in chosen styles, meeting confirmed deadlines.
- Devised illustrations, taking into account customer specifications and company standards.
- Facilitated the production of materials in digital media.
- Conducted project research for informed design decision-making.
Content Creator Assistant
Ft 2020 ltd
Eastbourne
01.2022 - 07.2022
- Posted daily on social media sites.
- Designed characters to promote events, and company updates.
- Drove website traffic by writing witty, creative social media content and blog posts.
- Created visual content for social media campaigns, focusing on meeting quality goals, and maximising engagement.
- Created artwork, following brand guidelines, and project-specific requirements.
Translator and Interpreter
ABC Veterinary Centre
La Alfoquía, Spain
09.2019 - 09.2021
- Maintained message content, tone, and emotion as closely as possible.
- Translated documents in Spanish and English.
- Replicated flow, style, and overall meaning of original texts.
- Proofread, edited, and improved documents of different sizes.
- Moulded translation to reflect intended meaning and audience reading level.
- Translated and adapted social messaging, online content, and marketing collateral.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Qualifi Level 5 Diploma - Teaching English as a Foreign Language (TEFL)
The TEFL Academy
Eastbourne 11.2022 - 06.2023
Foundation Diploma - Art and Design
East Sussex College
09.2020 - 06.2021
Spanish Baccalaureate - Humanities
IES ALBUJARIRA
Huercal- Overa, Almeria 09.2018 - 06.2020
High School Diploma - Social Studies
IES ALBUJAIRA
Huercal- Overa, Almeria 09.2016 - 06.2018
Skills
- Attentive customer service
- Self-motivated
- Teamwork and collaboration
- Fluent in Spanish
- Skilled in Photoshop, Excel, and Illustrator
- Organisation skills
Languages
English
Proficient (C2)
Spanish
Proficient (C2)
Certification
- QLS Level 3 digital Photography Centre of Excellence
- TQUK Level 2 Certificate in Digital Marketing
Timeline
Full Range Front and Back of House
Pizza Hut
08.2024 - Current
Activity Leader
EF International
06.2023 - 08.2023
Volunteer Retail Assistant
PDSA Charity Shop
02.2023 - 06.2023
Co-Designer
JDRF UK
12.2022 - 12.2023
Qualifi Level 5 Diploma - Teaching English as a Foreign Language (TEFL)
The TEFL Academy
11.2022 - 06.2023
Illustrator
World Afro Day
04.2022 - 04.2022
Content Creator Assistant
Ft 2020 ltd
01.2022 - 07.2022
Foundation Diploma - Art and Design
East Sussex College
09.2020 - 06.2021
Translator and Interpreter
ABC Veterinary Centre
09.2019 - 09.2021
Spanish Baccalaureate - Humanities
IES ALBUJARIRA
09.2018 - 06.2020
High School Diploma - Social Studies
IES ALBUJAIRA
09.2016 - 06.2018
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