Leah Walker
Chesterfield,Derbyshire
Summary
Confident and adaptable professional with 5+ years of customer service experience across hospitality, retail, and beauty sectors. A recent Criminology graduate from Sheffield Hallam University, where I developed strong leadership, emotional intelligence, and communication skills through academic and group-based projects. I'm known for creating positive client experiences, staying calm under pressure, and adapting quickly to new environments. I bring a friendly, proactive attitude to every role and am always eager to learn and contribute to team success.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Waiting & Bar Staff
Stretton Manor Barn
Chesterfield
2023.05 - 2026.06
- Provided exceptional service at a luxury wedding venue, ensuring guest satisfaction.
- Collaborated closely with kitchen and event teams to meet tight schedules.
- Served food and drinks while maintaining hygiene and safety protocols.
- Resolved last-minute challenges with professionalism and calm under pressure.
- Reference: Amanda Edwards - amanda@strettonmanorbarn.co.uk
Bartender
Mr Wilson's cocktail bar
Sheffield
2024.06 - 2025.06
- Created and served a range of cocktails using professional techniques and equipment.
- Delivered personalised customer service in a high-end, intimate setting.
- Maintained a clean, fully stocked bar and upheld venue hygiene standards.
- Assisted with venue closing procedures, ensuring smooth handover and compliance.
Bartender
Hoffenbrau German Tavern
Sheffield
2024.02 - 2024.06
- Managed drink orders efficiently in a high-volume, fast-paced environment.
- Ensured bar remained clean and well-stocked throughout shifts.
Hairdressing assistant
Salon No.5
Chesterfield
2019.09 - 2023.05
- Supported day-to-day salon operations including appointment scheduling and product sales.
- Built lasting relationships with clients through friendly and attentive service.
- Managed stock orders and product displays with attention to detail.
- Reference: Rebecca King – 07772 608192
Sales associate (Summer position)
Filigree Holdings Ltd
Ripley
2021.08 - 2021.09
- Processed orders from clients including John Lewis and Dunelm.
- Maintained accurate data input and upheld data protection standards.
- Developed communication and organisational skills in an office setting.
- Reference: Jenny Radford – 01773 811619
Education
Criminology BA(Hons) - Criminology
Sheffield Hallam University
Sheffield 2022.09 - 2025.05
A Level - undefined
Tupton Hall Sixth form
Chesterfield 2020.09 - 2022.06
GCSE - undefined
Tibshelf Secondary School
Chesterfield 2015.09 - 2020.06
Skills
- Exceptional customer service and communication
- Leadership and confidence from academic and work settings
- Emotional intelligence and adaptability
- Time management and multitasking
- Problem-solving under pressure
- Team collaboration and reliability
- Appointment scheduling and stock control
- Diversity sensitivity
- criminal justice understanding
EXTRA INFO
Sociable and fashion-conscious, I enjoy engaging with people from all walks of life and expressing creativity through personal style. I love reading, cinema, and exploring new experiences. I'm known for being approachable, enthusiastic, and committed to every role I take on. I have also recently spent two months backpacking in Thailand, Vietnam and the Philippines. This experience encouraged interactions with people from different diverse backgrounds. I developed strong adaptability and problem-solving skills through navigating unfamiliar environments and cultures. Demonstrated independence, initiative, and self-management while planning and undertaking extended travel, strengthened organisational and time-management abilities through coordinating travel logistics, budgets, and schedules.
WEB & SOCIAL
LinkedIn www.linkedin.com/in/leah-walker-36842a36b
Timeline
Bartender
Mr Wilson's cocktail bar
2024.06 - 2025.06
Bartender
Hoffenbrau German Tavern
2024.02 - 2024.06
Waiting & Bar Staff
Stretton Manor Barn
2023.05 - 2026.06
Criminology BA(Hons) - Criminology
Sheffield Hallam University
2022.09 - 2025.05
Sales associate (Summer position)
Filigree Holdings Ltd
2021.08 - 2021.09
A Level - undefined
Tupton Hall Sixth form
2020.09 - 2022.06
Hairdressing assistant
Salon No.5
2019.09 - 2023.05
GCSE - undefined
Tibshelf Secondary School
2015.09 - 2020.06