Summary
Overview
Work history
Education
Skills
Custom
Affiliations
References
Timeline
Generic
Leah Stead

Leah Stead

Woking,Surrey

Summary

Accomplished professional with expertise in project leadership and coordination, data analysis, and both quantitative and qualitative research. Demonstrates strong communication and teamwork skills, coupled with a deep understanding of human behaviour, youth justice, and criminological theory. Proficient in Microsoft Office Suite and skilled in report writing and presentation. Adept at customer engagement and VIP service, with a solid grasp of forensic psychology and the penal system. Committed to leveraging analytical skills for impactful data interpretation and collection techniques while fostering organisational growth through staff training capabilities.

Analytical and resourceful, with proven ability to conduct thorough research and present findings persuasively. Skilled in critical thinking and problem-solving, with knack for synthesising complex information and communicating it clearly.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Casino waitress/Valet

Dusk Till Dawn Poker Casino
Nottingham
08.2023 - 06.2025
  • Served VIP customers in a high-pressure environment, taking and delivering detailed orders with efficiency and discretion.
  • Handled transactions, worked night shifts, and provided excellent customer service under pressure.

Bar Staff

The Hare and Hounds
Woking
03.2021 - 05.2022
  • Delivered a high standard of customer service in a fast-paced pub environment.
  • Managed busy periods calmly and communicated effectively with both customers and colleagues.

Receptionist

Urban Fox
Surrey Heath
09.2020 - 04.2021
  • Responsible for managing appointments, payments, and customer queries.
  • Organised the booking system, sent reminders, and helped support a welcoming front-of-house atmosphere.

Education

BA (Hons) - Criminology

University of Nottingham
09.2022 - 06.2025

A Levels - Biology, Drama, Psychology

Gordon’s School
09.2019 - 06.2021

GCSEs - Maths, English Language & Literature, Double Sciences , History, Spanish, Computer Science

Gordon’s School
09.2014 - 06.2019

Skills

  • Project Leadership & Coordination
  • Data Analysis (SPSS, Microsoft Excel)
  • Quantitative & Qualitative Research
  • Time & Task Management
  • Report Writing & Presentation
  • Customer Engagement & VIP Service
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Strong Communication & Teamwork
  • Organisational & Administrative Skills
  • Human behaviour understanding
  • Youth justice understanding
  • Empathy and understanding
  • Familiar with victimology
  • Proficiency in data interpretation
  • Criminological theory understanding
  • Data collection techniques
  • Forensic psychology knowledge
  • Report-writing
  • Staff training capabilities
  • Understanding of the penal system

Custom

Available on request.

Affiliations

  • singing
  • piano
  • hiking and view searching
  • crocheting

References

References available upon request.

Timeline

Casino waitress/Valet

Dusk Till Dawn Poker Casino
08.2023 - 06.2025

BA (Hons) - Criminology

University of Nottingham
09.2022 - 06.2025

Bar Staff

The Hare and Hounds
03.2021 - 05.2022

Receptionist

Urban Fox
09.2020 - 04.2021

A Levels - Biology, Drama, Psychology

Gordon’s School
09.2019 - 06.2021

GCSEs - Maths, English Language & Literature, Double Sciences , History, Spanish, Computer Science

Gordon’s School
09.2014 - 06.2019
Leah Stead