BHAGWAT SINGH

• Company Overview: Client (Lloyds Bank) London, United Kingdom
• Client (Lloyds Bank) London, United Kingdom

Managed end-to-end data migration processes, achieving a seamless transition with no data loss.
Spearheaded the successful migration of the ACBS application, completing enhancements within five months.
• Led Wholesale Lending operations by overseeing loan closing, reporting, and issue resolution processes, contributing to efficient and compliant lending practices across multiple projects.
• Designed and implemented procedures that bolstered operational controls, minimized risk exposure, and aligned with industry best practices in Wholesale Lending.
• Oversaw delivery of multi-functional programs, ensuring alignment with company objectives by organizing and managing projects across teams and departments.
• Implemented Agile methodologies to streamline program execution, enabling quicker resolution of blockers and enhancing team productivity.
• Led the build and global rollout of an on-premises Kubernetes platform, driving strategy and cross-functional coordination to meet key milestones and objectives.
• Developed reporting mechanisms to ensure predictable execution, streamlining complex processes to increase transparency and facilitate data-driven decision-making.
• Acted as the primary point of contact for program status, ensuring timely and relevant updates to stakeholders at all levels, from operational teams to senior leadership.
• Coordinated with external vendors and partners to optimize implementation plans, continuously seeking opportunities to enhance efficiency and reduce costs.
• Developed and presented detailed reports and dashboards on lending performance for senior management, facilitating data-driven decision-making and highlighting key lending insights.
• Monitored and analyzed industry trends to introduce best practices in lending services, driving alignment with the bank’s strategic goals and operational excellence.
• Collaborated with cross-functional teams to ensure data standards and methodologies align with organizational needs, enhancing overall data governance.
• Created interactive dashboards and reconciliation reports using SQLs, providing real-time insights to stakeholders for data-driven decision-making.
• Worked on 2 migration projects in current role and successfully migrated 70k loans from legacy system CAP to current robust system ACBS
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Key Achievements:
• Successfully migrated 100+ APIs to a new API Gateway, enhancing product integrations for end-users.
• Developed a user story template with clear, testable acceptance criteria, streamlining development for multiple feature teams.
• Strengthened stakeholder relationships by conducting regular workshops on API standards and best practices.
• Managed and mitigated operational and compliance risks through robust controls and assessments, supporting governance and driving a culture of risk awareness.
• Spearheaded process improvements by identifying areas for efficiency gains within lending operations and recommending process enhancements for increased productivity.
• Designed and implemented procedures that bolstered operational controls, minimized risk exposure, and aligned with industry best practices in Wholesale Lending.
• Developed and presented detailed reports and dashboards on lending performance for senior management, facilitating data-driven decision-making and highlighting key lending insights.
• Monitored and analyzed industry trends to introduce best practices in lending services, driving alignment with the bank’s strategic goals and operational excellence.
o Led LIBOR and MVP transitions, ensuring compliance and continuity.
o Executed comprehensive QA activities and coordinated cross-functional testing efforts.
o Facilitated ACBS migration to the Windows 10 environment, enhancing system compatibility.
o Assisted business units with in-house modifications to meet evolving requirements.

• Tracked and reported program results to customers and stakeholders to facilitate change management activities.
• Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
• Developed comprehensive project plans, setting clear objectives, milestones, and resource allocation for successful execution.
• Improved stakeholder satisfaction with transparent communication and regular progress updates.

• Delivered client-specific customizations and solutions within ACBS, premier corporate loan management platform by FIS, specializing in originating, syndicating, and servicing large syndicated loans.
• Key Contributions:
• Developed tailored solutions aligned with client objectives.
• Configured bank setup tables for streamlined loan processing.
• Provided expert-level support for ACBS GUI, enhancing user interface usability.
• Certified as LANSA Programmer, ensuring adherence to industry standards.
• Mentored junior developers, fostering a culture of continuous learning and skill improvement.
• Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
• Enhanced application performance by identifying bottlenecks and optimizing code.
• Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
• Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
• Established coding standards to ensure consistent quality across the development team's output.
• Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
• Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
• Strengthened team cohesion by initiating team-building activities and open communication channels.
• Enhanced team productivity by introducing agile methodologies, leading to more efficient project completion.
• Improved system reliability with implementation of comprehensive testing protocols.
• Streamlined deployment processes, enabling quicker and more reliable software releases.
• Led by example, actively contributing to codebase and review processes.
• Optimized resource allocation, introducing tools for better tracking of project progress and team productivity.
• Established feedback loop with customers, incorporating their input into product development.

• Supported Riyad Bank’s full-scale upgrade of ACBS from version 6.0.1 to 8.0, enhancing its commercial lending capabilities.
• Directed loan setup and transaction processing activities for Agency, Syndicated, and bilateral loans, with focus on improving operational efficiency and accuracy.
  Key Contributions:
• Managed loan input, payment setup, and transaction configuration for diverse loan types.
• Provided subject-matter expertise in commercial lending applications, ensuring alignment with best practices.
• Led daily operational support, troubleshooting, and user guidance to optimize ACBS functionality.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Developed and maintained logistics workflows, procedures and reports.
• Built teams to address project goals and objectives for multiple projects.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Implemented risk management strategies to mitigate potential barriers to project success.
• Improved program efficiency by streamlining processes and implementing time-saving solutions.
• Participated in pilot tests and revised programs based on feedback and results.
• Championed best practices in project management, fostering culture of continuous improvement.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.

• Delivered client-specific customizations and solutions within ACBS, premier corporate loan management platform by FIS, specializing in originating, syndicating, and servicing large syndicated loans.
  Key Contributions:
  o Developed tailored solutions aligned with client objectives.
  o Configured bank setup tables for streamlined loan processing.
  o Provided expert-level support for ACBS GUI, enhancing user interface usability.
• Certified as LANSA Programmer, ensuring adherence to industry standards.
• Optimized performance through testing and tuning of applications.
• Designed updates to existing software to meet changing customer demands.
• Mentored junior developers, promoting a culture of continuous learning and knowledge sharing within the team.
• Developed clear specifications for project plans using customer requirements.
• Established clear communication channels between stakeholders, facilitating better decision-making throughout project lifecycles.
• Incorporated industry best practices to ensure high-quality code, minimizing defects and reducing maintenance efforts.
• Delivered well-documented code that simplified ongoing maintenance efforts by other developers working on future iterations of projects.
• Produced robust, accurate code that minimized production issues.
• Set clear goals for project milestones, keeping development efforts on track toward timely completion dates with desired outcomes achieved consistently across releases.
• Improved software performance by identifying and resolving bottlenecks in the development process.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Consulted with engineering team members to determine system loads and develop improvement plans.
• Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
• Worked with users to gather requirements and evaluate ease of use.
• Conducted thorough code reviews to identify potential issues early in the development cycle, preventing costly rework later on.

Developed robust pricing tool to provide sales representatives with real-time access to high and average price data, driving more informed sales strategies.
Key Contributions:
o Led analysis, design, and testing to ensure tool accuracy and reliability.
o Tracked and resolved defects, enhancing tool’s performance.
o Collaborated with stakeholders to refine requirements and deliver user-centric solution.
Key Contributions:
o Designed and implemented robust licensing framework to streamline license tracking.
o Conducted coding, unit testing, and created comprehensive documentation for seamless project handover.
o Facilitated weekly status updates, promoting transparency and proactive issue resolution.

• Worked closely with clients to establish specifications and system designs.
• Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
• Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
• Enhanced user experience through the development of intuitive and user-friendly interfaces.
• Documented program development and revisions to maintain records.
• Performed regression and system-level testing to verify software quality prior to release.
• Updated documentation with project deviations to capture changes.
• Improved software efficiency by identifying and resolving programming errors in existing systems.
• Facilitated knowledge transfer among team members by creating comprehensive technical documentation for developed solutions.
• Wrote highly maintainable, solid code for software system.
• Optimized code quality through regular peer reviews, resulting in fewer defects and easier maintenance.
• Identified causes of issues within applications and determined which modifications needed to be made.
• Mentored junior developers on best practices, helping them grow their skill sets while enhancing overall team capabilities.
• Improved systems with addition of new features and infrastructure.
• Delivered scalable system architecture to support high-availability Internet site with various internal applications.