LAYLA CALLON
SOUTHPORT,United Kingdom
Summary
A highly motivated, reliable, and hardworking person with a strong work ethic and a recently completed Level 2/3 qualifications. Committed to delivering exceptional service and contributing effectively to a vibrant salon team. A mature and adaptable individual who excels in both collaborative environments and working on one's own initiative. Eager to bring a positive attitude and foundational skills to a dynamic salon, with a strong desire for continued personal and professional growth
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
CUSTOMER SERVICE ADVISOR
TESCO STORES LTD
Formby, Sefton
2025.09 - Current
- Monitored inventory levels, managed stock rotation.
- Worked on delivery, restocking, and replenishment.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments.
- Kept shelves neat, clean, and organised through visual merchandising.
- Helped customers locate products.
- Arranged shelves to display promotions, sales and deals in the optimum placement to increase purchases.
CUSTOMER SERVICE ADVISOR
SAVERS
2025.04 - 2025.09
- Delivered excellent customer service at all times.
- Maintained a neat and clean shop floor and storage areas.
- Worked on the checkout.
- Assisted customers with product location, providing information to facilitate purchasing decisions.
- Regularly checked shop floor stock levels.
- Merchandising stock to promote products.
- Organised backroom supplies.
CUSTOMER SERVICE ADVISOR
TESCO STORES LTD
FORMBY
2024.10 - 2024.12
- Monitored inventory levels and managed stock rotation.
- Worked on delivery, restocking, and replenishment.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments.
- Kept shelves neat, clean, and organised through visual merchandising.
- Helped customers locate products.
- Arranged shelves to display promotions, sales and deals in the optimum placement to increase purchases.
SATURDAY ASSISTANT
ASPIRE HAIR
Crosby, Sefton
2022.12 - 2023.12
- Greeted customers with warmth and professionalism, checking in for salon appointments
- Prepared drinks / snacks
- Ran errands, including shopping, dropping off / collecting dry cleaning
- Cleaned hair from salon floor when required by stylists, keeping salon looking presentable/clean
- Collaborated effectively with senior stylists, supplying equipment / products required quickly and accurately
- Counted and recorded hair care inventory on shelves and in store rooms.
- Provided shampoo and conditioning treatments with care and attention, tailoring products to suit customer hair types
- Conducted deep cleaning when required by sweeping floors, removing rubbish and sterilising styling tools after use
- Managed back of house areas, keeping styling and treatment products organised, orderly and tidy.
Education
NVQ Level 3 - BEAUTY THERAPY
Southport College
Southport, Sefton 2025.09 - 2026.06
NVQ Level 2 - BEAUTY THERAPY
Southport College
Southport, Sefton 2024.09 - 2025.07
GCSE -
Greenbank High School
Southport, SeftonSkills
- Excellent communication
- Team work
- Organisation
- Leadership
- Communication
- Attention to detail
- Problem Solving
- Computer skills
- Time management
Timeline
CUSTOMER SERVICE ADVISOR
TESCO STORES LTD
2025.09 - Current
NVQ Level 3 - BEAUTY THERAPY
Southport College
2025.09 - 2026.06
CUSTOMER SERVICE ADVISOR
SAVERS
2025.04 - 2025.09
CUSTOMER SERVICE ADVISOR
TESCO STORES LTD
2024.10 - 2024.12
NVQ Level 2 - BEAUTY THERAPY
Southport College
2024.09 - 2025.07
SATURDAY ASSISTANT
ASPIRE HAIR
2022.12 - 2023.12
GCSE -
Greenbank High School