Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laurence Roys

London

Summary

Experienced with providing excellent customer service in high-energy environments. Utilizes strong interpersonal skills to engage with diverse clientele and enhance guest experiences.

Knowledge of inventory management and adherence to safety protocols. Having recently left Military service, I’m now seeking employment while I work to complete my degree.

Overview

11
11
years of professional experience

Work History

Combat Medical Technician

British Army
10.2018 - 10.2024

Bar Staff Member

Mabel's Tavern - Shepherd Neame
03.2018 - 10.2018
  • Collaborated with team members to ensure smooth service during peak hours.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
  • Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
  • Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.

Bar Staff Member

Opium
09.2016 - 03.2017
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Bar Staff Member

Club 1
03.2014 - 08.2014
  • Maintained a clean and organized bar area for an enjoyable customer experience.
  • Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.
  • Reduced waste by closely monitoring inventory levels and implementing effective stock rotation practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

L3 - Mechanical Engineering

TECOL
10-2024

L3 - Leadership And Management

Army Education Branch
Aldershot
02-2023

Skills

  • Strong multitasking
  • Customer service focus
  • First aid training
  • Alcohol awareness
  • Clear and effective communication

References

                                           

           Dave Barry               Jay Lyons               Hugo Doyle

        02074891871             07814285042             07963586129

Timeline

Combat Medical Technician

British Army
10.2018 - 10.2024

Bar Staff Member

Mabel's Tavern - Shepherd Neame
03.2018 - 10.2018

Bar Staff Member

Opium
09.2016 - 03.2017

Bar Staff Member

Club 1
03.2014 - 08.2014

L3 - Mechanical Engineering

TECOL

L3 - Leadership And Management

Army Education Branch

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Laurence Roys