Lauren Wise
Hullbridge,Essex
Summary
Motivated and dependable graduate with over four years' experience in customer-facing retail roles. Recognised for delivering excellent customer service, building positive relationships, and maintaining high standards in fast-paced environments. Strong communication, organisational, and problem-solving skills are complemented by a creative mindset and keen attention to detail. Adaptable, approachable, and eager to continue developing professionally while making a valuable contribution to any team.
Overview
4
4
years of professional experience
Work history
Sales assistant
Makro
Rayleigh, Essex
2022.07 - Current
- Utilised excellent communication skills to provide detailed product information.
- Assisted customers with product selection for optimal satisfaction.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Offered personalised shopping advice to enhance customer experiences.
- Deliver friendly and professional customer service in a fast paced retail environment.
- Collaborated effectively with team members to meet sales targets.
- Ensured stock replenishment in a timely manner to maintain product availability.
Sales assistant
Homebase
Rayleigh, Essex
2022.03 - 2022.05
- Managed till operations smoothly, reducing waiting time for customers.
- Collaborated effectively with team members to meet sales targets.
- Improved customer service by efficiently handling queries and complaints.
- Offered personalised shopping advice to enhance customer experiences.
- Unfortunately I had to leave this job due to funding issues
Education
GCSEs - English
The King John School
Hadleigh, Essex 09/2016 - 05/2021
GCSEs - Maths
The King John School
Hadleigh, Essex 09/2016 - 05/2021
A-Levels - Photography
USP College
Benfleet, Essex 09/2021 - 05/2023
Bachelor of Arts - Photography
University Centre Southend
Southend-on-Sea 09/2023 - 05/2026
Skills
- Building brand loyalty
- Cash handling
- Customer Service
- Complaint management
- Confident communication (written and verbal)
- Teamwork and collaboration
- Time management
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent customer service
- Attention to detail
References
References available upon request.
Timeline
Sales assistant
Makro
2022.07 - Current
Sales assistant
Homebase
2022.03 - 2022.05
GCSEs - English
The King John School
09/2016 - 05/2021
GCSEs - Maths
The King John School
09/2016 - 05/2021
A-Levels - Photography
USP College
09/2021 - 05/2023
Bachelor of Arts - Photography
University Centre Southend
09/2023 - 05/2026