Lauren Stevens
Dagenham,BDG
Summary
Dedicated professional with extensive skills in billing, email correspondence, and customer service. Demonstrates exceptional keyboard typing speed and maintains a calm demeanour under pressure. Known for good judgement and a positive outlook, ensuring efficient reception area maintenance and seamless client interactions. Aspires to leverage these competencies to enhance organisational operations and contribute to team success.
Overview
4
4
years of professional experience
Work history
Receptionist
noahs ark ballpark
Dagenham, Barking and Dagenham
2021.02 - 2023.12
- Maintained an organised reception area for a professional business environment.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Assisted with administrative tasks, improving overall functionality of the office.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Server
the cherry tree
Dagenham, Barking and Dagenham
2020.02 - 2023.12
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Upheld friendly demeanour whilst managing multiple tables simultaneously.
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Handled cash transactions, guaranteeing accurate bill payments.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Worked efficiently under pressure during peak hours for seamless operations.
- Demonstrated menu knowledge to assist patrons in meal selections.
- Entered orders into system promptly, reducing wait time for meals.
Education
GCSEs - Maths English Science Art Photography And Media
The Sydney Russell School
Dagenham, Barking and Dagenham 09/2012 - 07/2018
Skills
- Billing experience
- Email correspondence
- Keyboard typing speed
- Reception area maintenance
- Positive outlook
- Good judgement
- Customer Service
- Calm under pressure
Timeline
Receptionist
noahs ark ballpark
2021.02 - 2023.12
Server
the cherry tree
2020.02 - 2023.12
GCSEs - Maths English Science Art Photography And Media
The Sydney Russell School
09/2012 - 07/2018