Lauren Field
Gloucester,Gloucestershire
Summary
Highly skilled professional with a strong foundation in effective communication, organizational planning, and customer support. Demonstrates exceptional adaptability, detail orientation, and time management abilities. Adept at problem solving and decision making, consistently delivering high-quality results. Committed to leveraging skills to contribute to organisational success and drive continuous improvement.
Overview
9
9
years of professional experience
Work history
Company Director
The Drain Line Limited
Gloucester, Gloucestershire
2021.05 - Current
- Directed day-to-day operations of a drainage services business, ensuring efficient delivery of residential and commercial projects
- Managed end-to-end project lifecycle including site assessments, quotations, scheduling, and completion
- Led and supervised field teams, improving productivity, safety compliance, and service quality
- Developed and implemented business growth strategies, increasing revenue and client retention
- Oversaw financial performance including budgeting, cost control, invoicing, and profit margins
- Built and maintained relationships with clients, contractors, and local authorities
- Ensured compliance with health & safety regulations and industry standards
- Introduced process improvements and new equipment to enhance operational efficiency
- Handled customer escalations and ensured high levels of satisfaction and repeat business
- Managed marketing efforts to generate consistent leads
- Recruited, trained, and retained staff, fostering a reliable and skilled workforce
- Coordinated emergency call-outs and rapid response services for urgent drainage issues
Recruitment consultant
Redstone Rail
Leeds, West Yorkshire
2019.01 - 2020.11
- Managed end-to-end recruitment for rail and infrastructure projects across the UK.
- Sourced, screened, and placed skilled candidates within the railway industry, including site staff, supervisors, and safety-critical personnel.
- Built and maintained strong relationships with clients and candidates to ensure successful placements and repeat business.
- Coordinated interviews, compliance checks, right-to-work documentation, and onboarding processes.
- Ensured all candidates met rail industry standards, including Sentinel compliance and relevant certifications.
- Advertised vacancies across multiple platforms and proactively headhunted suitable candidates.
Recruitment consultant
Cambray Catering
Nailsworth, Gloucestershire
2017.11 - 2018.12
- Managed recruitment and staffing for the hospitality sector, supplying chefs, kitchen assistants, cleaners, and catering staff to schools, care homes, and other healthcare environments.
- Worked remotely to source, screen, interview, and place temporary and permanent candidates across multiple client sites.
- Built strong relationships with clients to understand staffing requirements and provide suitable candidates within short timeframes.
- Coordinated staff rotas, bookings, and shift cover to ensure smooth day-to-day operations for clients.
- Conducted compliance checks including right-to-work documentation, references, DBS checks, and relevant certifications.
- Advertised vacancies across job boards and social media platforms while proactively headhunting experienced hospitality staff.
- Worked independently in a fast-paced remote environment while consistently meeting recruitment targets and deadlines.
- Handled payroll queries, timesheets, and general recruitment administration.
Education
Bachelor of Arts - Majoring in Media & Writing and Environmental & Geographical Science
University of Cape Town
Cape Town, South Africa 01/2013 - 12/2016
Skills
Effective communication
Organizational planning
Customer support
Adaptability
Detail orientation
Time management
Problem solving
Decision making
Timeline
Company Director
The Drain Line Limited
2021.05 - Current
Recruitment consultant
Redstone Rail
2019.01 - 2020.11
Recruitment consultant
Cambray Catering
2017.11 - 2018.12
Bachelor of Arts - Majoring in Media & Writing and Environmental & Geographical Science
University of Cape Town
01/2013 - 12/2016