Laura Postlethwaite
Liverpool,Merseyside
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
19
19
years of professional experience
Work History
Activity support worker
Fernley Resorce Centre St Joseph’s formby
Liverpool
01.2023 - Current
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function to service users who have pmld.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Built strong patient relationships through compassionate care and friendly rapport building to service users who have pmld.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Safely lifted, transferred and repositioned service users using hoists.
- Assist clients with feeding, including peg feeding to those who are diagnosed nil by mouth.
- Safely transported and accompanied clients to activities.
Domiciliary Care Worker
Bluebird Care
Sefton, Merseyside
03.2016 - 03.2025
- Assisted in daily personal care routines for improved patient wellbeing.
- Completed laundry, ironing and dry cleaning.
- Transported and accompanied clients to appointments.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Picked up client shopping and prescriptions.
- Administered medication and kept comprehensive records.
- Cooked meals to meet diverse dietary requirements.
- Promoted healthy lifestyle choices amongst clients through education about nutrition, exercise and positive habits.
Waitress
Formby golf club
Formby , Liverpool
12.2012 - 10.2014
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided efficient food and drinks service for high levels of customer satisfaction.
Administration Assistant
Acorn insurance
Formby, Merseyside
09.2007 - 05.2012
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Maintained office files in both electronic and hard copies.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Managed incoming and outgoing calls for busy office.
- Managed day-to-day admin, including file organisation, spreadsheet development and report writing.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Answered inquiries concerning standardised policies, procedures and regulations.
Trainee Recruitment Consultant
Reece recruitment
Formby , Liverpool
02.2006 - 09.2007
- Interviewed and hired staff fitting job and team requirements.
- Wrote employee references for staff leaving company positions.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
- Registered new candidates, developing a wide-ranging database to meet client recruitment needs.
Education
NVQ Level 2 - Recruitment
Business administration
Liverpool04.2007
GCSEs - Maths, English, Science, Art, IT,
Formby high
Liverpool05.2005
Skills
- Personal care
- Meal preparation
- Household chores
- Manual handling
- Compassionate communication
- Hoist operation
- Emotional support
- Support work
- Adult care
- Cleaning
- Documentation management
- Knowledge in learning disabilities
- Learning disabilities training
- Clients with learning disabilities
- Profound and multiple learning disabilities (PMLD) assistance
- Non-Verbal learning disabilities experience
Timeline
Activity support worker
Fernley Resorce Centre St Joseph’s formby
01.2023 - Current
Domiciliary Care Worker
Bluebird Care
03.2016 - 03.2025
Waitress
Formby golf club
12.2012 - 10.2014
Administration Assistant
Acorn insurance
09.2007 - 05.2012
Trainee Recruitment Consultant
Reece recruitment
02.2006 - 09.2007
NVQ Level 2 - Recruitment
Business administration
GCSEs - Maths, English, Science, Art, IT,
Formby high
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